Administrative Specialist/Assistant

Sun Hikkari Manpower Services Corp.; Makati; On-site; PHP 30,000 - 45,000; Full time

Job summary

A recruitment agency in the Philippines is seeking a Welfare Officer to manage pre-deployment support and monitor deployed workers. The ideal candidate will have 2-3 years of experience in a recruitment setting, ensuring workers understand their rights and responsibilities. The role also involves crisis management for worker complaints and coordinating with relevant authorities for assistance.

Qualifications

• At least 2-3 years of experience in a recruitment agency.
• Guidance on pre-departure orientation seminars.
• Knowledge in worker rights and responsibilities.

Responsibilities

• Conduct pre-departure orientation seminars for workers.
• Assist with documentation for employment abroad.
• Coordinate with employers for the accommodation of deployed workers.
• Respond to workers' complaints regarding contract violations.

Skills

Welfare coordination

Communication skills

Understanding of contract terms

Education

Bachelor's degree

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

• With at least 2-3 experience as welfare officer or coordinator in a recruitment agency

Pre-deployment Support

• Conducts pre-departure orientation seminars (PDOS) to educate workers about their rights, responsibilities, and host country conditions.
• Ensures workers are fully aware of their contract terms, benefits, and job descriptions.
• Assists with documentation, including visa, medical, and contract verification.

Deployment and Monitoring

• Coordinates with foreign principals/employers to ensure smooth arrival and accommodation of deployed workers.
• Maintains regular communication with deployed workers to monitor their situation.
• Verifies if the job conditions abroad match what was promised in the contract.

Crisis and Case Management

• Responds to worker complaints or concerns such as contract violations, abuse, salary disputes, or other welfare issues.
• Coordinates with DMW (formerly POEA), OWWA, Philippine embassies/consulates, and other agencies for rescue, repatriation, or legal assistance.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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