Admin/Receptionist

YTO EXPRESS; Pasay; On-site; PHP 280,000 - 420,000; Full time

Job summary

YTO EXPRESS seeks an administrative and reception professional to welcome visitors, handle inquiries, and support daily office operations in Metro Manila. The role involves managing calls, coordinating documentation, and overseeing fleet scheduling to ensure smooth logistics in a fast-paced environment.

You will maintain records, assist applicants and employees, liaise with drivers, and ensure confidentiality of information while delivering courteous, professional service in a busy logistics

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Human Resources, or a related field is preferred.
• 1–2 years of experience in administrative, reception, office support, fleet coordination, or a related role is an advantage.
• Good verbal and written communication skills.
• Proficient in Microsoft Office applications, particularly Word and Excel.
• Strong organizational and time-management skills.
• Detail-oriented and capable of maintaining accurate records and schedules.
• Good coordination and interpersonal skills.
• Professional and customer-service oriented.
• Able to handle multiple requests and prioritize tasks effectively.
• Willing to work in a fast-paced logistics environment.

Responsibilities

• Welcome and assist visitors, clients, applicants, and employees in a courteous and professional manner.
• Answer, screen, and direct incoming calls, emails, and inquiries to the appropriate department or personnel.
• Manage the reception area and ensure it is clean, organized, and presentable at all times.
• Receive, record, sort, and distribute incoming and outgoing documents, parcels, and other office communications.
• Maintain accurate administrative records, files, logs, and reports.
• Coordinate and schedule the use of company vehicles based on approved requests, schedules, and operational requirements.
• Maintain and update the company vehicle schedule, including vehicle assignments, destinations, trip schedules, and assigned drivers.
• Coordinate with drivers and requesting employees regarding vehicle availability, schedules, pick-up/drop-off arrangements, and changes in trip schedules.
• Monitor office supplies and coordinate requests for replenishment when necessary.
• Maintain confidentiality of company and employee information.

Skills

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Organizational skills

Time management

Record keeping

Interpersonal skills

Customer service

Multi-tasking

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Word

Microsoft Excel

Job description

About the role

This is an administrative and reception role responsible for welcoming and assisting visitors, clients, applicants, and employees, managing incoming communications, and coordinating company vehicle scheduling and fleet operations.

Key responsibilities

• Welcome and assist visitors, clients, applicants, and employees in a courteous and professional manner

• Answer, screen, and direct incoming calls, emails, and inquiries to the appropriate department or personnel

• Manage the reception area and ensure it is clean, organized, and presentable at all times

• Receive, record, sort, and distribute incoming and outgoing documents, parcels, and other office communications

• Maintain accurate administrative records, files, logs, and reports

• Coordinate and schedule the use of company vehicles based on approved requests, schedules, and operational requirements

• Maintain and update the company vehicle schedule, including vehicle assignments, destinations, trip schedules, and assigned drivers

• Coordinate with drivers and requesting employees regarding vehicle availability, schedules, pick-up/drop-off arrangements, and changes in trip schedules

• Monitor office supplies and coordinate requests for replenishment when necessary

• Maintain confidentiality of company and employee information

About you

• Bachelor's degree in Business Administration, Office Administration, Human Resources, or a related field is preferred

• 1–2 years of experience in administrative, reception, office support, fleet coordination, or a related role is an advantage

• Good verbal and written communication skills

• Proficient in Microsoft Office applications, particularly Word and Excel

• Strong organizational and time-management skills

• Detail-oriented and capable of maintaining accurate records and schedules

• Good coordination and interpersonal skills

• Professional and customer-service oriented

• Able to handle multiple requests and prioritize tasks effectively

• Willing to work in a fast-paced logistics environment