Admin Assistant - Ecommerce

Star Eye Specs Corporation; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Star Eye Specs Corporation in Makati is seeking an E-commerce Assistant to ensure online stores are accurate, updated, and running smoothly. You will collaborate with Sales, Inventory, Marketing, and other departments to monitor orders, products, stocks, and customer concerns.

The role requires 1–2 years in e-commerce, proficiency in MS Excel and Google Workspace, strong organizational skills, and the ability to multitask onsite from Monday to Saturday.

Qualifications

• Bachelor's degree or equivalent in Business, Marketing, E-commerce, or related field.
• 1–2 years in E-commerce or online store management.
• Proficient in MS Excel, MS Office, and Google Workspace.
• Strong organizational and communication skills with attention to detail.
• Able to multitask and work with minimal supervision.
• Typing speed 40–50 WPM with good accuracy.
• Willing to start ASAP and reside near Makati.
• Full-time onsite, Monday to Saturday.

Responsibilities

• Manage daily operations of Lazada, Shopee, Zalora, and other e-commerce platforms.
• Process and monitor online orders, fulfillment, deliveries, cancellations, returns, and refunds.
• Maintain accurate product listings, pricing, promotions, variants, and stock availability.
• Monitor online inventory and coordinate stock replenishment with the warehouse and Sales team.
• Handle customer inquiries, order concerns, returns, replacements, and warranty requests.
• Coordinate with warehouse, branches, couriers, suppliers, and other departments.
• Monitor sales, orders, inventory, and e-commerce performance.
• Prepare sales, inventory, and e-commerce reports.
• Maintain accurate records, documentation, and transaction data.
• Perform other related e-commerce and administrative tasks.

Skills

MS Excel

MS Office

Google Workspace

PivotTables

Attention to detail

Multitasking

Communication

Education

Bachelor's degree or equivalent

Tools

Lazada

Shopee

Zalora

TikTok Shop

Job description

URGENT HIRING!!!

Job description
As an E-commerce Assistant, you will help ensure that our online stores are accurate, updated, organized, and running efficiently. You will work closely with the Sales, Inventory, Marketing, and other departments to monitor orders, products, stocks, and customer concerns.

Key Responsibilities

• Manage daily operations of Lazada, Shopee, Zalora, and other e-commerce platforms.

• Process and monitor online orders, fulfillment, deliveries, cancellations, returns, and refunds.

• Maintain accurate product listings, pricing, promotions, variants, and stock availability.

• Monitor online inventory and coordinate stock replenishment with the warehouse and Sales team.

• Handle customer inquiries, order concerns, returns, replacements, and warranty requests.

• Coordinate with warehouse, branches, couriers, suppliers, and other departments.

• Monitor sales, orders, inventory, and e-commerce performance.

• Prepare sales, inventory, and e-commerce reports.

• Maintain accurate records, documentation, and transaction data.

• Perform other related e-commerce and administrative tasks as assigned.
  

Qualifications

• At least 1–2 years of related experience in E-commerce, Online Store Management, Marketplace Operations, Sales Administration, Retail, or Inventory is preferred.

• Experience with Lazada, Shopee, Zalora, TikTok Shop, or similar platforms is preferred.

• Proficient in MS Excel, MS Office, and Google Workspace; knowledge of PivotTables and basic reporting is preferred.

• Strong organizational, communication, problem-solving, and attention-to-detail skills.

• Able to multitask, work independently, and follow up on concerns with minimal supervision.

• Proactive, adaptable, responsible, and willing to learn.

• Good customer service and coordination skills.

• 40-50 WPM typing speed with good accuracy is preferred.

• Bachelor's degree or equivalent, preferably in Business, Marketing, E-commerce, Management, or a related field.

• Can start ASAP, preferably residing near Makati City.

• Willing to work Monday to Saturday, full-time onsite.

Work Location

Unit 503, 5th Floor, ITC Building, 337 Sen. Gil J. Puyat Ave., Bel-Air, Makati City, 1209 Metro Manila

Work Schedule

Monday to Saturday / Non-hybrid / Full-time onsite role