Online Store Assistant

Waltermart Supermarket Inc.; Muntinlupa; On-site; PHP 201,000 - 268,000; Full time

Job summary

Waltermart Supermarket Inc. is seeking an Online Store Assistant / Ecommerce Assistant to support daily operations of the online store, ensuring a seamless shopping experience for customers.

You will manage product listings, process orders, monitor stock, coordinate fulfillment, and assist with customer support and digital marketing on platforms like Lazada, Shopee, and TikTok Shops. Ideal candidates will have a Bachelor’s degree in a related field and familiarity with ecommerce platforms, MS

Qualifications

• Bachelor’s degree preferred in Business Administration, Logistics, Supply Chain, E‑commerce or related field.
• Previous experience in ecommerce, warehouse, logistics or online retail is an advantage.
• Familiarity with ecommerce platforms such as Lazada, Shopee, TikTok Shops Seller Center or similar platforms.
• Proficiency in Microsoft Excel, Google Sheets, and inventory/warehouse management systems.
• Basic understanding of digital marketing and social media management.

Responsibilities

• Managing product listings
• Processing orders
• Monitoring inventory levels
• Coordinating fulfillment activities
• Providing customer support
• Assisting with digital marketing initiatives

Skills

Excel

Google Sheets

Inventory management

Digital marketing basics

Education

Bachelor's degree in Business Administration, Logistics, Supply Chain, E-commerce or a related field

Tools

Lazada Seller Center

Shopee Seller Center

TikTok Shop Seller Center

Job description

About the role

The Online Store Assistant / Ecommerce Assistant is responsible for supporting the day-to-day operations of the company's online store to ensure an efficient and seamless shopping experience for customers. This role involves managing product listings, processing orders, monitoring inventory levels, coordinating fulfillment activities, providing customer support, and assisting with digital marketing initiatives. The Ecommerce Assistant plays a key role in maintaining store performance, increasing customer satisfaction, and supporting sales growth across online platforms such as Shoppe and Tiktok Shops.

Key responsibilities

• Managing product listings
• Processing orders
• Monitoring inventory levels
• Coordinating fulfillment activities
• Providing customer support
• Assisting with digital marketing initiatives

About you

• Bachelor's degree in Business Administration, Logistics, Supply Chain, E-commerce or a related field preferred
• Previous experience in ecommerce, warehouse, logistics or online retail is an advantage
• Familiarity with ecommerce platforms such as Lazada, Shopee, Tiktok Shops Seller Center or similar platforms
• Proficiency in Microsoft Office applications, particularly Excel, Google Sheets, Inventory or warehouse management systems
• Basic understanding of digital marketing and social media management