Sales and Marketing Admin Assistant

Ideal Home Design International Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

HMO

Employee Discount

Parking Space

Job Training

Office Parties

Job summary

A prominent design firm in Quezon City seeks a Sales and Marketing Administrative Assistant. This role involves supporting sales initiatives, managing online customer inquiries, and executing marketing tasks. Candidates should possess a Bachelor's degree, e-commerce experience, and strong communication skills. The position requires a pro-active individual capable of multitasking and maintaining client relationships, with an emphasis on independent work and problem-solving.

Qualifications

• 1-2 years of experience in E-commerce Customer Service.
• Knowledgeable in social media and E-commerce Platforms.
• Willing to travel within the Philippines as required.

Responsibilities

• Respond accurately to customer queries via phone, email, and messages.
• Handle orders from field sales, partners, and franchisees.
• Assist in shipping arrangements.

Skills

Communication Skills

Analytical Skills

Attention to Detail

Presentation

Sales Management

Social Media

Education

Bachelor’s degree in any field

Tools

MS Office

Google Workspace

E-commerce Platforms

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus

Insurance Health & Wellness

• HMO

Others

• Office Parties
• Employee Discount, Parking Space

Professional Development

• Job Training

The Sales and Marketing Administrative Assistant works closely with the Sales, Customer Support, and Marketing teams. They aim to drive revenue for the organization and develop strong brand awareness and successful marketing campaigns.

• Timely response and provide accurate information on the company’s products and services via phone, messages, and email queries from ****
• Handles orders of field sales, partners/dealers, and franchisees
• Provide proposals to retail orders and route to proper internal departments depending on the client’s concern/s in a timely manner.
• Assist in the Shipping arrangements.
• Assist walk-ins of Tenbuild clients, inquiries, after-sales, and return and exchange items within warranty.
• Manage catalog, website, Lazada, Shopee (Price and inventory update, uploading of new stocks, platform maintenance, and others)
• Maintaining a health scorecard in Lazada and Shopee.
• Serve as a point of contact between online clients and internal departments.
• Engaging with their client and creating a positive relationship with them.
• Keeping track of online marketing trends.
• Prepare data needed for the Monthly Business Review with the Sales team and other sales channels.
• Follow the Customer and Internal Standard Operating Procedures (SOP’s)
• Maintaining client records and compiling weekly and monthly reports.
• Participating in any required meetings and training.
• Prepare Daily Cash in reports.Any other related task assigned by the Management.
• Bachelor’s degree in any field
• 1-2 years of experience in E-commerce Customer Service
• Knowledgeable in social media and E-commerce Platforms
• Experience in handling online queries and email messages
• Able to work independently and ability to manage complex projects and multitask.
• Proficient in MS Office and Google Workspace
• Excellent Verbal and written communication skills
• Strong relationship-building skills
• Organizational skills
• Strong attention to detail
• Problem solving
• Data analysis
• Ability to work overtime during regular days and holidays when required.
• Willing to travel within the Philippines and be assigned to any branches when required.

PHYSICAL REQUIREMENTS:

• Must be physically fit.

Communication Skills Analytical Skills Attention to Detail Presentation English Language Social Media Help Desk Sourcing Sales Management