About the role
We are seeking an Administrative Assistant to provide comprehensive administrative and operational support to management and multiple departments. This role will help ensure the efficient day-to-day operation of the office by coordinating schedules, managing documentation, preparing reports and presentations, supporting meetings and events, handling communications, and assisting with a range of business requirements. The position will work closely with Human Resources, Accounting, IT, and Operations while maintaining professionalism, confidentiality, and effective coordination with internal and external stakeholders.
Key responsibilities
- Handle day-to-day administrative tasks, including filing, preparing reports and presentations, setting up meetings, and monitoring and replenishing office supplies.
- Coordinate appointments, manage calendars, provide real-time scheduling support, and help prevent scheduling conflicts.
- Arrange business and personal travel, including flights, transportation, hotels, and restaurant reservations.
- Screen and manage incoming phone calls and direct callers to the appropriate department or personnel.
- Use computer applications to prepare reports, transcribe meeting minutes, create presentations, conduct research, and maintain accurate records.
- Welcome, greet, and assist visitors, clients, and guests in a courteous and professional manner.
- Maintain professional and respectful communication through phone calls, emails, correspondence, and other communication channels.
- Anticipate the needs of management, employees, clients, and visitors to support a smooth, efficient, and positive experience.
- Provide administrative support to Human Resources, Accounting, IT, Operations, and other departments as required.
- Assist with bank transactions, permit renewals, document filing, compliance-related requirements, and other administrative processes.
- Coordinate with third-party personnel, vendors, contractors, and suppliers to ensure the timely delivery of services, supplies, and other business requirements.
- Perform ad hoc tasks and special assignments as delegated by the immediate supervisor, ensuring timely and accurate completion.
What we're looking for
- Proven experience as an Administrative Assistant, Office Administrator, Executive Assistant, or in a similar administrative role.
- Knowledge of office management systems, administrative procedures, and standard office practices.
- Proficiency in using common office equipment, including printers, scanners, photocopiers, and related devices.
- Proficiency in Microsoft Office applications, particularly Microsoft Excel and PowerPoint.
- Excellent time management skills and the ability to prioritise and manage multiple tasks effectively.
- Strong attention to detail, accuracy, organisation, coordination, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to multitask and work effectively under pressure.
- Ability to maintain confidentiality and exercise professionalism when handling sensitive information and documents.
- Proactive, dependable, and able to work independently with minimal supervision.
- Flexibility and willingness to perform ad hoc administrative tasks and support different departments as required.
- Strong interpersonal skills and the ability to communicate and coordinate effectively with employees, management, clients, vendors, and other stakeholders.