Client Relationship Management
- Build and maintain strong, long-term relationships with existing clients.
- Act as the main point of contact for client inquiries, orders, and issues.
- Understand client needs and provide tailored solutions using the company’s product portfolio.
Sales and Revenue Growth
- Achieve and exceed sales targets by identifying opportunities for upselling and cross-selling.
- Develop and implement account plans to grow revenue from existing clients.
- Monitor market trends and competitor activities to identify new business opportunities.
Product Knowledge and Promotion
- Maintain in-depth knowledge of the company’s construction materials, including specifications, applications, and pricing.
- Conduct product presentations and demonstrations to clients.
- Provide technical support and guidance to clients as needed.
Order Management and Coordination
- Oversee the entire sales process, from order placement to delivery, ensuring timely and accurate fulfillment.
- Collaborate with internal teams (logistics, operations, and finance) to ensure smooth order processing and customer satisfaction.
Market Research and Reporting
- Gather market intelligence and feedback from clients to inform product development and sales strategies.
- Prepare regular sales reports, including pipeline updates, sales forecasts, and account performance analysis.
Customer Service and Issue Resolution
- Address client concerns and resolve issues promptly to maintain high levels of customer satisfaction.
- Ensure compliance with company policies and industry regulations.
Business Development
- Identify and pursue new business opportunities within the construction industry.
- Attend industry events, trade shows, and networking events to expand the client base.
Qualifications
- With Bachelor's Degree
- Must have 3 years or more of experience in the Construction, Engineering & Design or any related industry
- Willing to work onsite & do field work
- Willing to work in Alabang Muntinlupa