Account Manager

DAVAO EAGLES RANGE; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading service provider in Davao del Sur is seeking a Client Relationship Manager to build strong client relationships and oversee project delivery. The ideal candidate will have a Bachelor's degree and 2-5 years of experience in account management or sales. Responsibilities include identifying sales opportunities and acting as a liaison between clients and internal teams.

Qualifications

• Proven experience in account management, customer service, or sales (2-5 years).
• Experience managing multiple client accounts simultaneously.

Responsibilities

• Build and maintain strong relationships with clients.
• Act as the main liaison between the client and internal teams.
• Identify upselling and cross-selling opportunities.
• Negotiate contract renewals and terms with clients.
• Oversee the delivery of projects and services.

Skills

Strong verbal and written communication skills

Ability to manage multiple projects and deadlines

Strong negotiation and problem-solving abilities

Familiarity with CRM tools

Ability to analyze data to identify trends

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or a related field

Tools

CRM tools

Project management software

Job description

Client Relationship Management

• Build and maintain strong relationships with clients.
• Act as the main liaison between the client and internal teams.
• Address client concerns promptly and effectively.

Project Coordination

• Oversee the delivery of projects and services to ensure they meet client expectations.
• Collaborate with internal departments (e.g., sales, marketing, operations) to fulfill client needs.

Sales and Revenue Growth

• Identify upselling and cross-selling opportunities.
• Negotiate contract renewals and terms with clients.
• Achieve or exceed assigned sales targets.

Educational Background

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.

Experience

• Proven experience in account management, customer service, or sales (typically 2–5 years, depending on the company).
• Experience managing multiple client accounts simultaneously.

Skills

• Communication: Strong verbal and written communication skills.
• Organization: Ability to manage multiple projects and deadlines effectively.
• Negotiation: Strong negotiation and problem-solving abilities.
• Technical Knowledge: Familiarity with CRM tools and project management software.
• Analytical Thinking: Ability to analyze data to identify trends and drive solutions.