Account Manager

Arlen Motorparks Shop; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Job summary

A client-focused company in Davao del Sur is seeking an Account Manager to build strong client relationships and drive account growth. The ideal candidate will have a bachelor’s degree and 2-5 years of experience in account management or sales, with strong communication and problem-solving skills. Responsibilities include managing client accounts, negotiating contracts, and collaborating with internal teams to deliver solutions.

Qualifications

• 2-5 years of experience in account management, sales, or customer service.
• Experience in the specific industry (e.g., SaaS, advertising, finance) is often preferred.

Responsibilities

• Build and maintain strong relationships with clients to understand their needs.
• Identify opportunities for upselling, cross-selling, and renewing contracts.
• Address client concerns, troubleshoot issues, and ensure a smooth customer experience.
• Work closely with internal teams to deliver client solutions.
• Monitor client account performance, analyze data, and prepare reports.
• Negotiate contracts, pricing, and renewals with clients.

Skills

Communication Skills

Relationship-Building

Sales & Negotiation

Problem-Solving

Education

Bachelor’s degree in business, marketing, communications, or a related field

Job description

Key Responsibilities

• Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction.


• Account Growth & Retention: Identify opportunities for upselling, cross-selling, and renewing contracts.


• Problem-Solving: Address client concerns, troubleshoot issues, and ensure a smooth customer experience.


• Collaboration: Work closely with internal teams (sales, marketing, product development, and customer service) to deliver client solutions.


• Performance Tracking: Monitor client account performance, analyze data, and prepare reports.


• Contract & Budget Management: Negotiate contracts, pricing, and renewals with clients.

Education & Experience

• Bachelor’s degree in business, marketing, communications, or a related field.


• 2-5 years of experience in account management, sales, or customer service.


• Experience in the specific industry (e.g., SaaS, advertising, finance) is often preferred.

Skills & Competencies

• Communication Skills: Strong verbal and written communication to interact with clients professionally.


• Relationship-Building: Ability to develop and maintain long‑term client relationships.


• Sales & Negotiation: Persuasive skills to upsell products/services and negotiate contracts.


• Problem‑Solving: Ability to address clie