Account Manager

MAKOTOYA JAPANESE RESTAURANT DAVAO; Davao del Sur; On-site; PHP 334,800 - 502,200; Full time

Job summary

A local Japanese restaurant in Davao del Sur is seeking an experienced Account Manager to build and maintain strong relationships with clients. The role involves managing client accounts, understanding their needs, and collaborating with internal teams to ensure satisfaction. Candidates should have a Bachelor’s degree and 2-5 years of relevant experience. This position offers an opportunity to contribute significantly to client success.

Qualifications

• 2-5 years of experience in account management, sales, or customer service.
• Experience in industry-specific roles is a plus.

Responsibilities

• Build and maintain strong relationships with clients.
• Understand client needs and offer solutions that align with company offerings.
• Serve as the main point of contact for client communications.
• Manage client accounts, ensuring satisfaction and retention.

Skills

Relationship management

Client communication

Problem-solving

Account management

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or related field

Job description

Job Description

• Build and maintain strong relationships with clients.
• Understand client needs and offer solutions that align with company offerings.
• Serve as the main point of contact for client communications.
• Manage client accounts, ensuring satisfaction and retention.
• Identify opportunities for upselling or cross-selling additional services.
• Work with internal teams (sales, marketing, customer service, etc.) to meet client expectations.
• Prepare reports on account performance, sales metrics, and customer feedback.
• Handle client concerns and provide resolutions to maintain high customer satisfaction.
• Stay updated on industry trends and competitors to provide strategic insights.
• Education & Experience:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• 2-5 years of experience in account management, sales, or customer service.
• Experience in [industry-specific experience, e.g., software, finance, healthcare] is a plus.