Account Manager

2RJS GROCERY PRODUCTS; Davao del Sur; On-site; PHP 300,000 - 540,000; Full time

Job summary

A grocery products company in Davao del Sur is seeking an Account Manager to serve as the primary contact for clients. The role involves understanding client needs, managing multiple accounts, and collaborating with internal teams to enhance customer satisfaction. The ideal candidate has 2-5 years of experience in account management or sales, along with a Bachelor’s Degree in a related field. Strong communication and interpersonal skills are essential.

Qualifications

• 2-5 years in account management, sales, or customer service.
• Proven problem-solving and negotiation skills expected.
• Experience in account management, sales, or customer service preferred.

Responsibilities

• Serve as the primary point of contact for clients.
• Understand client needs and offer tailored solutions.
• Manage multiple accounts while ensuring excellent service delivery.
• Identify upselling and cross-selling opportunities.
• Collaborate with internal teams to meet client expectations.
• Handle client issues and work to resolve them efficiently.
• Prepare and present reports, proposals, and performance reviews.
• Stay updated on industry trends.

Skills

Strong communication and interpersonal skills

Excellent problem-solving and negotiation abilities

Problem solving

Negotiation

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or a related field

Job description

• Serve as the primary point of contact for clients, building and maintaining strong relationships.
• Understand client needs and offer tailored solutions to enhance satisfaction and loyalty.
• Manage multiple accounts while ensuring excellent service delivery.
• Identify upselling and cross-selling opportunities to maximize revenue.
• Collaborate with internal teams (sales, marketing, product, etc.) to meet client expectations.
• Handle client issues and work to resolve them efficiently.
• Prepare and present reports, proposals, and performance reviews.
• Stay updated on industry trends, competitor activities, and market changes.

• Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Experience: 2-5 years in account management, sales, or customer service (varies by company).

Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and negotiation abilities.