ACCOUNT MANAGER

Electronic Security Systems Corporation (ESSCOR); Davao City; On-site; PHP 600,000 - 800,000; Full time

Job summary

Electronic Security Systems Corporation (ESSCOR) is seeking an Account Manager in the Philippines to grow enterprise relationships and achieve sales and profit goals. The role focuses on high-value opportunities, face-to-face customer interactions, and building trust to expand the business.

You will become an expert in ESSCOR’s product solutions, staying current with market developments and aligning company initiatives with client needs for sustained growth.

Qualifications

• Diploma or degree holder in a related field (Business, IT, Engineering, Marketing).
• Experience in ESSCOR products and services is preferred.

Responsibilities

• Manage client accounts to generate sales and profitability for the business.
• Build and maintain strong client relationships and ensure customer satisfaction.
• Develop account plans and identify growth opportunities with high-value customers.
• Stay informed about ESSCOR products, services, and market developments to stay competitive.
• Coordinate joint planning with clients to identify needs and create actions for success.
• Ensure timely service delivery and customer satisfaction to retain business.

Skills

Account management

Sales

Customer relationships

Strategic selling

Industry knowledge

Education

Diploma/ Degree in Business, IT, Engineering or Marketing

Tools

CRM software

Job description

KEY RESPONSIBILITIES:

• The Account Manager's main task is to maintain and grow relationships with enterprise customers while achieving the assigned sales and profit growth goal.

• He/She is expected to retain existing business while pursuing profitable growth opportunities in assigned customer accounts.

• Responsible for selling and supporting the firm’s complete product and service offering, focusing on customers with high-value, strategic growth opportunities, the most important customer interactions are face-to-face meetings.

Duties and Responsibilities

• Manage client accounts most efficiently to generate sales for the business. This involves researching business opportunities; setting up meetings, presenting solution offers, and finding client pain points.
• Secure the business, build and maintain strong relationships with the clients, be available to handle concerns, and build the clients’ trust to make sure they stay loyal to the company
• Become an expert in Product Solutions, and must stay current on the latest developments in the market, to stay ahead of the competition
• Should have in-depth knowledge not only about the product they are selling but also about ESSCOR’s mission statement, corporate initiatives, and goals.
• Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
• Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
• Retains and profitably grows firm volume, sales, and profitability by proactively managing assigned customer relationships.

Technical Skills & Qualifications (Education/trade certificates required for the role)

• Diploma or degree holder in a related field (Business, IT, Engineering, Marketing)
• Experience Required for Role (has experience in ESSCOR Products and Services)