Account Manager

Manila Execon; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

Manila Execon is seeking an Account Manager to serve as trusted business adviser to a defined client base. You’ll prospect, develop and manage accounts, driving loyalty and revenue while coordinating with trainers and support to ensure smooth implementation of solutions.

You’ll leverage strong English communication, business acumen and teamwork to understand client needs, present solutions, and manage projects end-to-end in a fast-paced environment.

Qualifications

• Strong business sense with ability to understand customer issues and responses.
• Excellent English communication; listen for needs and present with rapport.
• Team-oriented; effective in a team-selling environment.
• Demonstrates strong customer focus and responsiveness to client requirements.
• Skilled in project management, problem solving and decisive action.

Responsibilities

• Engages in new business development activities
• Develops and manages a customer account base
• Uses selling skills
• Participates in individual development activities
• Coordinates the administration of the client servicing

Skills

Business acumen

English communication

Teamwork & interpersonal

Customer focus

Project management & problem solving

Job description

The Account Manager (AM) is the trusted business adviser of his/her client base. She acts as a long-term ally, strategic orchestrator, and business consultant. Responsibilities primarily include prospecting, developing and managing accounts, and consequently delivering customer loyalty and resulting revenue stream. She also ensures the smooth implementation of the solutions she sells by coordinating with the trainers and support groups.

Responsibilities

1. Engages in new business development activities

2. Develops and manages a customer account base

3. Uses selling skills

4. Participates in individual development activities

5. Coordinates the administration of the client servicing

Knowledge and Skills

1. Has strong business acumen in understanding customer issues and responses

2. Has strong English communication skills, with the ability to listen for underlying needs and conduct sales presentations in such a way that establishes rapport, persuades others, and gain understanding.

3. Has strong teamwork and interpersonal skills, including the ability to work effectively in a team-selling environment

4. Has a strong customer focus by showing a sincere interest in focusing on client requirements

5. Has strong project management, problem-solving and decision-making skills

Attitudes and Traits

1. Demonstrates integrity

2. Exhibits high energy and enthusiasm

3. Has a strong motivation to excel with others

4. Wants to learn more

5. Is comfortable handling numbers and details