Account Manager

Jobtailor; Boston; On-site; PHP 279,000 - 502,200; Full time

Job summary

Jobtailor is seeking a driven sales professional to support executives in executing strategic account plans and driving growth across assigned customers. You will prepare analyses for reviews and renewals, monitor health indicators, and assist in cross-sell initiatives.

The role emphasizes CRM discipline, disciplined pipeline management, and collaboration with cross-functional teams to advance opportunities and forecast outcomes.

Qualifications

• 1+ years in a related B2B sales or account management role.
• Demonstrated interest in quota-carrying sales.
• CRM discipline and organizational rigor; metrics-driven.
• Motivation for commission upside and career growth to Sales Director.
• Coachable with receptiveness to feedback and quick action.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced field environment.

Responsibilities

• Support AEs and Sr. AEs in executing strategic account plans.
• Prepare materials and analysis for reviews, renewals, and growth discussions.
• Monitor account health indicators and flag risks or expansion opportunities.
• Maintain disciplined pipeline tracking, CRM hygiene, and forecast
• Identify cross-sell and upsell signals within assigned accounts.
• Conduct preliminary discovery conversations as appropriate.
• Maintain regular communication with designated client contacts.
• Partner with Product, Marketing, Analytics, Operations, and Care to resolve issues and advance opportunities.
• Participate in development plans defined by leadership and benchmarked against DRIVE.

Skills

B2B sales

Account management

Customer success

CRM discipline

Forecasting and pipeline

Job description

Responsibilities

• Support AEs and Sr. AEs in executing strategic account plans
• Prepare materials and analysis for business reviews, renewals, and growth discussions
• Monitor account health indicators and flag risks or expansion opportunities
• Maintain disciplined pipeline tracking, CRM hygiene, and forecast preparation
• Identify cross-sell and upsell signals within assigned accounts
• Conduct preliminary discovery conversations as appropriate
• Maintain regular communication with designated client contacts
• Partner with Product, Marketing, Enterprise Analytics, Operations, and Customer Care to resolve issues and advance opportunities
• Participate in structured development plans defined by the Director, Field Sales benchmarked against the DRIVE competency model

Requirements

• 1+ years of experience in B2B sales, account management, customer success, or a related commercial role
• Demonstrated interest in pursuing a quota-carrying sales career
• Early signs of CRM discipline and organizational rigor; comfort in a metrics-driven environment
• Clear money motivation - genuinely excited by commission upside and the earning trajectory of a Sales Director role
• Coachable and self-aware; takes feedback without defensiveness and acts on it quickly
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced field environment

Core Competencies

Demonstrates strong capabilities in B2B Sales, Account Management, and Customer Success, with a focus on CRM discipline and metrics-driven performance. Excels in communication and collaboration with cross-functional teams to drive account growth and manage client relationships effectively.