Account Executive - Inbound Sales

Elite WorldGroup Services Inc.; Metro Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

Elite Translations is seeking an Account Executive - Inbound Sales to be one of the first contacts for prospective clients. You will respond to inbound inquiries, qualify opportunities, prepare quotations, and guide leads through to closing.

The role requires understanding client language-service needs, coordinating with internal teams for pricing and timelines, and maintaining CRM records. Strong English communication and relationship-building skills are essential.

Qualifications

• Bachelor's degree in a related field is preferred.
• 2–3 years in sales, account management, business development, customer success, or similar roles.
• Inbound sales or lead conversion experience is highly preferred.
• Experience in translation, localization, language services, or service industries is an advantage.

Responsibilities

• Respond promptly and professionally to inbound inquiries via email, forms, social media, referrals, and other channels.
• Qualify inbound leads based on project requirements, urgency, budget, scope and value.
• Understand translation and language-service requirements for clients.
• Ask discovery questions to identify actual needs.
• Guide prospects through the sales process from inquiry to closing.
• Prepare and send quotations, proposals, and service recommendations.
• Coordinate with internal teams for pricing, turnaround times, and requirements.
• Follow up consistently with prospects who received quotations or proposals.

Skills

Inbound sales

Lead qualification

CRM usage

English communication

Relationship building

Multitasking

Education

Bachelor's degree in Business Administration, Marketing, Communications, Sales, or related field

Job description

About the role

As an Account Executive - Inbound Sales, you will be one of the first points of contact for prospective clients reaching out to Elite Translations. You will be responsible for responding promptly to inbound inquiries, understanding the client's requirements, qualifying opportunities, preparing proposals and quotations, following up with prospects, and helping convert qualified leads into paying customers.

Key responsibilities

• Respond promptly and professionally to inbound inquiries received through email, website forms, social media, referrals, and other channels

• Qualify inbound leads based on project requirements, urgency, budget, scope, and potential business value

• Understand the client's translation, localization, interpretation, or language-service requirements

• Ask the right discovery questions to identify the client's actual needs

• Determine whether an opportunity is qualified and appropriate for Elite Translations

• Maintain accurate lead and opportunity information in the company's CRM or sales tracking system

• Guide prospective clients through the sales process from initial inquiry to closing

• Prepare and send quotations, proposals, and service recommendations

• Coordinate with internal teams to obtain accurate pricing, turnaround times, and project requirements

• Follow up consistently with prospects who have received quotations or proposals

About you

• Bachelor's degree in Business Administration, Marketing, Communications, Sales, or a related field preferred

• 2-3 years of experience in sales, account management, business development, customer success, or a similar client-facing role

• Experience in inbound sales or lead conversion is highly preferred

• Experience in the translation, localization, language services, BPO, SaaS, professional services, or other service-based industries is an advantage

• Strong written and verbal English communication skills

• Excellent interpersonal and relationship-building skills

• Strong listening and discovery skills

• Comfortable speaking with both individual customers and business clients

• Strong follow-up and organizational skills

• Ability to manage multiple leads and opportunities simultaneously

About us

Elite Translations is a professional translation and language services company supporting clients with high-quality translation, localization, interpretation, and related language solutions.