Account Associate

Flexsmart Cargo Handling Inc.; Pasay; On-site; PHP 334,800 - 558,000; Full time

Job summary

A logistics services provider in Metro Manila is seeking an Account Manager to assist in managing client accounts and cultivate strong relationships. The ideal candidate should have a Bachelor's degree in Business or Marketing and 1-3 years of experience in account management. Proficiency in Microsoft Office, particularly Excel and PowerPoint, is essential. This role involves supporting the sales team and ensuring customer satisfaction through effective communication.

Qualifications

• 1-3 years of experience in account management or customer service.
• Detail-oriented with a proactive approach to problem-solving.

Responsibilities

• Assist in managing client accounts and cultivating strong relationships.
• Support the sales team by preparing reports and tracking account performance.
• Respond to client inquiries and provide relevant information.

Skills

Strong communication and interpersonal skills

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree in Business, Marketing, or a related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

• Assist in managing client accounts and cultivating strong relationships with clients.
• Support the sales team by preparing reports and tracking account performance.
• Coordinate with internal teams to ensure timely project delivery and customer satisfaction.
• Respond to client inquiries and provide relevant information regarding services and pricing.
• Keep detailed records of client communications and account activities.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field.
• Experience Level: 1-3 years of experience in account management or customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Qualities and Traits: Detail-oriented with a proactive approach to problem-solving.