24x7 Data Center Operations Specialist

Globe Telecom; Quezon City; On-site; PHP 335,000 - 558,000; Full time

Job summary

Globe Telecom, through STT GDC Philippines, is seeking a Data Center Operations Specialist to oversee 24x7 onsite facilities and ensure safe, reliable data center performance. The role requires monitoring critical systems, coordinating with contractors, and delivering timely incident responses in a fast-paced environment.

Candidates should have a degree in computing/electrical/mechanical engineering and 1–3 years in a 24x7 operations setting, with strong English communication and proficiency in

Qualifications

• Degree in Computing/Electrical/Mechanical Engineering or related field.
• 1–3 years in a 24x7 operations environment (data centers, NOCs, etc.).
• Knowledge of M&E and network infrastructure.
• Strong English verbal and written communication.

Responsibilities

• Work in rotating shifts to support 24x7 onsite operations and critical facilities.
• Monitor BMS systems and critical facilities equipment 24x7.
• Act as first responders and Level 1 escalation point for onsite incidents.
• Coordinate with internal and external contractors and vendors.
• Generate reports and maintain documentation in ticketing/ISMS systems.
• Support ISO27001, SS AE18, OSPAR audits and security procedures.

Skills

24x7 Operations

English communication

Team player

Attention to detail

Problem solving

Education

Bachelor's degree in Computing/Electrical/Mechanical Engineering or related field

Tools

MS Word

MS Excel

PowerPoint

Job description

Globe Telecom, through STT GDC Philippines, is seeking a Data Center Operations Specialist to oversee 24x7 onsite facilities and ensure safe, reliable data center performance. The role requires monitoring critical systems, coordinating with contractors, and delivering timely incident responses in a fast-paced environment.

Candidates should have a degree in computing/electrical/mechanical engineering and 1–3 years in a 24x7 operations setting, with strong English communication and proficiency in