24/7 Data Center Operations Engineer

Globe Telecom; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

Globe Telecom is looking for an individual to manage and service data center infrastructure in Makati. The role ensures 24/7 operations, overseeing site operational issues and ensuring a great customer experience. Responsibilities include supporting data center operations, documenting requests, and implementing ITIL compliance.

The ideal candidate has at least 1 year of experience in data center operations or relevant qualifications in engineering. Candidate must possess knowledge of critical infrastructure systems.

Qualifications

• At least 1 year of relevant work experience in data center or facility operations.
• Possess knowledge of CRACs, Chiller, PDUs, UPS, Switchgear Ops.
• Skills in contractor management and collaboration with cross-functional teams.

Responsibilities

• Support and ensure smooth 24x7 operations in the data center.
• Act as Level 1 escalation point for onsite operational incidents.
• Document and update all requests on the internal web portal ticketing system.

Skills

Knowledge of Network Critical Infrastructure

General knowledge in M&E and building facilities

Ability to work under pressure

Education

Relevant qualifications such as building services, mechanical engineering

Tools

ITIL certification

PMP certification

Job description

Globe Telecom is looking for an individual to manage and service data center infrastructure in Makati. The role ensures 24/7 operations, overseeing site operational issues and ensuring a great customer experience. Responsibilities include supporting data center operations, documenting requests, and implementing ITIL compliance.

The ideal candidate has at least 1 year of experience in data center operations or relevant qualifications in engineering. Candidate must possess knowledge of critical infrastructure systems.