24/7 Data Center Operations Specialist

Globe Telecom; Atimonan; On-site; PHP 360,000 - 600,000; Full time

Job summary

Globe Telecom is recruiting for a Data Center Operations Specialist through ST Telemedia Global Data Centre Philippines. The role focuses on 24x7 onsite operations, monitoring of critical facilities, and first-response support in a fast-paced data center environment.

You will document activities, ensure ITIL-aligned processes, and coordinate with internal and external teams to maintain service delivery and safety standards.

Qualifications

• Degree in Computing/Electrical/Mechanical Engineering or related field.
• 1–3 years in a 24x7 operations environment (data centers, NOC, etc.).
• General knowledge of M&E and critical infrastructure.
• Knowledge of DC facilities related systems (PDUs, UPS, DC Rectifier, Generator, DRUPs, CRAUs, Chiller, DX cooling, fire protections, raised floor).

Responsibilities

• Work in rotating shifts to support 24x7 onsite operations and critical facilities.
• Perform 24x7 monitoring of BMS and critical facilities equipment.
• Act as first responders and Level 1 escalation for onsite incidents.
• Coordinate with contractors and vendors on-site activities.
• Produce incident, health, and daily reports and maintain SOPs/EMPs.

Skills

24x7 operations experience

English communication

Team player

Analytical skills

Proactive learning

Education

Degree in Computing/Electrical/Mechanical Engineering

Tools

Microsoft Office

Job description

Globe Telecom is recruiting for a Data Center Operations Specialist through ST Telemedia Global Data Centre Philippines. The role focuses on 24x7 onsite operations, monitoring of critical facilities, and first-response support in a fast-paced data center environment.

You will document activities, ensure ITIL-aligned processes, and coordinate with internal and external teams to maintain service delivery and safety standards.