Ocean Pricing & Operations Specialist

Rhenus Group; Osterreich; On-site; PEN 231,000 - 347,000; Full time

Job summary

Rhenus Group seeks an Ocean Freight Pricing & Commercial Support professional to prepare competitive quotations for FCL and LCL, coordinate with Sales on spot quotations and tenders, and monitor freight rates and carrier availability to maintain competitive pricing.

The role will also manage ocean freight shipments end-to-end, coordinate with carriers and customs, ensure documentation and invoicing, and provide proactive updates to customers while driving continuous improvement in service and

Responsibilities

• Prepare competitive quotations for FCL and LCL shipments, ensuring accurate pricing and commercially viable solutions.
• Work closely with Sales to support spot quotations, tenders and key account opportunities.
• Monitor freight rates, local charges, market conditions and carrier availability to maintain competitive pricing.
• Support local rate negotiations and collaborate with the Cluster Product Manager on procurement and carrier strategies.
• Manage Ocean Freight shipments end-to-end, from booking confirmation to final delivery and file closure.
• Coordinate with shipping lines, carriers, trucking and rail providers, terminals and customs partners.
• Ensure accurate shipment documentation, operational data and timely invoicing.
• Proactively monitor shipments, resolve operational issues and keep customers informed throughout the process.
• Support customer claims and ensure effective resolution of service-related issues.
• Monitor shipment costs, margins and profitability, identifying opportunities for improvement.
• Track quotation success rates, conversion ratios and other key performance indicators.
• Analyse pricing trends and operational performance to support more competitive and profitable solutions.
• Identify opportunities to improve processes, service quality and customer satisfaction.
• Build strong working relationships with customers, carriers and local service providers.
• Collaborate with Sales, Product and Operations teams to ensure a smooth transition from quotation to shipment execution.
• Share market insights and recommendations to support business development and continuous improvement.

Job description

Ocean Freight Pricing & Commercial Support

• Prepare competitive quotations for FCL and LCL shipments, ensuring accurate pricing and commercially viable solutions.
• Work closely with Sales to support spot quotations, tenders and key account opportunities.
• Monitor freight rates, local charges, market conditions and carrier availability to maintain competitive pricing.
• Support local rate negotiations and collaborate with the Cluster Product Manager on procurement and carrier strategies.

Shipment Management & Operations

• Manage Ocean Freight shipments end-to-end, from booking confirmation to final delivery and file closure.
• Coordinate with shipping lines, carriers, trucking and rail providers, terminals and customs partners.
• Ensure accurate shipment documentation, operational data and timely invoicing.
• Proactively monitor shipments, resolve operational issues and keep customers informed throughout the process.
• Support customer claims and ensure effective resolution of service-related issues.

Profitability & Performance

• Monitor shipment costs, margins and profitability, identifying opportunities for improvement.
• Track quotation success rates, conversion ratios and other key performance indicators.
• Analyse pricing trends and operational performance to support more competitive and profitable solutions.
• Identify opportunities to improve processes, service quality and customer satisfaction.

Customer & Stakeholder Collaboration

• Build strong working relationships with customers, carriers and local service providers.
• Collaborate with Sales, Product and Operations teams to ensure a smooth transition from quotation to shipment execution.
• Share market insights and recommendations to support business development and continuous improvement.