Customs Operation Agent

Expeditors; Lima Metropolitana; On-site; PEN 36,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Life Insurance

Employee Stock Purchase Plan

Training and Development

Growth opportunities

Job summary

Expeditors in Lima, Peru, is seeking a Customs Operations Agent to coordinate and execute all operational activities related to customs clearance, port operations, cargo release, and transportation coordination. The role focuses on timely, compliant shipment movement and strong communication with carriers, ports, warehouses, and authorities.

Responsibilities include handling BL releases, gate-in procedures, scheduling pickups, coordinating trucking and terminals, and maintaining accurate

Qualifications

• 1–3 years in customs operations or freight forwarding.
• Familiar with customs clearance, shipping docs, and import/export procedures.
• Experience coordinating with shipping lines, ports, warehouses, and carriers.

Responsibilities

• Coordinate cargo routing and dispatch for import/export shipments.
• Process delivery orders and port release documentation.
• Handle BL release procedures and endorsements.
• Coordinate Gate In operations and terminal requirements.
• Schedule cargo pickups and coordinate trucking, warehouses, terminals, and ports.
• Arrange extraordinary operational services when required.
• Coordinate empty container return appointments.
• Submit payment requests and reconcile invoices within 48 hours.
• Maintain records and update shipment status in systems.
• Monitor milestones and resolve operational issues to ensure service.

Skills

Customs operations

Freight forwarding

Logistics coordination

Communication skills

Pressure handling

Job description

Job Description

The Customs Operations Agent is responsible for coordinating and executing all operational activities related to customs clearance, port operations, cargo release, and transportation coordination. This role ensures the timely and compliant movement of shipments while maintaining excellent communication with carriers, ports, warehouses, customs authorities, and transportation providers.

Key Responsibilities

• Coordinate and manage cargo routing and dispatch instructions for import and export shipments.
• Process and obtain delivery orders and port release documentation.
• Handle Bill of Lading (BL) release procedures, including obtaining required endorsements and carrier approvals (Visto Bueno).
• Coordinate and process Gate In operations and related terminal requirements.
• Schedule cargo pickup appointments and coordinate transportation services with trucking companies, warehouses, terminals, and ports.
• Arrange and manage extraordinary operational services when required.
• Coordinate empty container return appointments with designated depots and terminals.
• Submit payment requests and ensure invoice regularization and reconciliation within 48 hours of receipt.
• Maintain accurate operational records and update internal systems with shipment status and documentation.
• Monitor shipment milestones and proactively resolve operational issues that may impact service delivery.
• Ensure compliance with local customs regulations, company procedures, and operational standards.
• Support additional operational and administrative tasks as required by management.

Qualifications

• Minimum 1-3 years of experience in customs operations, freight forwarding, logistics, or port operations.
• Knowledge of customs clearance processes, shipping documentation, and import/export procedures.
• Experience coordinating with shipping lines, ports, warehouses, and transportation providers.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and meet operational deadlines.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company