Sales Specialist - Electrical Counter

Mogi I/O; Oman; On-site; OMR 3,300 - 5,600; Full time

Job summary

Mogi I/O is seeking a Sales Specialist - Electrical Counter in Masqaţ, Oman. This full-time role involves assisting customers with product selection, generating quotations and invoices, and managing order processing to ensure accurate transactions and smooth service.

Ideal candidates have a Diploma or Bachelor’s in Electrical Engineering, prior electrical counter sales experience, and familiarity with switchgear, cables, lighting, and related items; English and Arabic communication skills are

Qualifications

• Diploma or Bachelor's degree in Electrical Engineering or a technical discipline.
• Experience in electrical sales or counter sales is preferred.
• Good knowledge of electrical materials and product applications.

Responsibilities

• Greet walk-in customers and identify requirements to recommend suitable electrical products.
• Prepare quotations based on quantities, specifications and approved pricing.
• Generate invoices and sales orders in the ERP/billing system.
• Process cash and credit transactions accurately with complete records.
• Coordinate with warehouse to verify stock and notify customers of availability.
• Maintain relationships with repeat customers and follow up on quotations and orders.

Skills

Electrical counter sales

Customer service

English communication

Arabic communication

Education

Diploma or Bachelor's degree in Electrical Engineering

Tools

ERPNext

Tally

Billing software

Job description

Sales Specialist - Electrical Counter Job Snapshot Role: Sales Specialist - Electrical Counter Location: Masqaţ, Oman Industry: Electrical/Electronic Manufacturing Function: Retail-Counter Sales and Cashier Experience: Previous electrical sales or counter sales experience preferred Job Type: Full-time

Position Overview

Sales Specialist - Electrical Counter in Masqaţ, Oman is a full-time Electrical/Electronic Manufacturing opportunity for a technically aware sales professional who can support customers with electrical product selection, quotations, invoicing, billing, and order processing. The role is hiring a service-oriented individual who understands common electrical materials and can combine accurate transaction handling with effective sales support and customer relationship management.

Job Details

Country: Oman City: Masqaţ Industry: Electrical/Electronic Manufacturing Function: Retail-Counter Sales and Cashier Salary: 300-500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Sales Specialist - Electrical Counter will support daily counter operations by helping customers identify suitable electrical products and completing sales transactions accurately. The position plays an important part in connecting customer demand with available inventory, ensuring quotations are prepared correctly, invoices are processed without delay, and product availability is coordinated with warehouse teams. Reliable execution will help strengthen customer loyalty, improve order turnaround, and support consistent sales performance.

Key Responsibilities

• Receive walk-in customers and understand their requirements before recommending suitable electrical products.
• Provide practical guidance on switchgear, cables, lighting products, wiring accessories, circuit breakers, and related items.
• Prepare quotations based on required quantities, product specifications, and approved pricing.
• Generate invoices and sales orders through the company 's billing or ERP platform.
• Process cash and credit transactions accurately and maintain complete transaction records.
• Promote suitable products and additional electrical items to support sales targets.
• Coordinate with warehouse personnel to verify inventory levels and product availability.
• Inform customers about suitable alternatives when requested items are unavailable.
• Follow up on quotations, pending orders, and customer enquiries to improve sales conversion.
• Manage product returns, exchanges, and warranty requests according to established procedures.
• Maintain productive relationships with repeat customers through responsive communication and dependable service.
• Record customer requirements, sales activity, and transaction information accurately.
• Provide routine sales updates and communicate recurring product demand to management.
• Support smooth coordination between sales, warehouse, billing, and customer service activities.

Ideal Profile

• Diploma or Bachelor's degree in Electrical Engineering or a relevant technical discipline.
• Previous experience in electrical sales, electrical trading, or counter sales is preferred.
• Good knowledge of electrical materials, components, and common product applications.
• Familiarity with switchgear, electrical cables, lighting, wiring accessories, and circuit breakers.
• Comfortable preparing quotations, invoices, and sales orders.
• Experience using ERPNext, Tally, billing software, or a comparable ERP platform is advantageous.
• Able to process customer transactions carefully and maintain accurate sales documentation.
• Good communication skills in English and Arabic.
• Strong customer service approach with the confidence to explain technical product information clearly.
• Sales-focused mindset with the ability to recommend appropriate products without compromising service quality.
• Capable of coordinating efficiently with warehouse and internal support teams.

Skills Set

• Electrical counter sales
• Electrical materials
• Switchgear
• Electrical cables
• Lighting products
• Wiring accessories
• Circuit breakers
• Electrical components
• Product selection
• Technical product guidance
• Customer quotations
• Invoicing
• Billing
• Sales order processing
• Cash handling
• Credit transactions
• ERPNext
• Tally
• Billing software
• Inventory coordination
• Warehouse coordination
• Stock availability
• Returns processing
• Warranty handling
• Customer relationship management
• Sales target achievement
• English communication
• Arabic communication

Why Join Us

This opportunity provides direct exposure to electrical product sales, customer account support, inventory coordination, and ERP-based transaction processing in Masqaţ. The role is suitable for someone looking to strengthen both technical product knowledge and commercial capability while working with commonly used electrical materials. Experience gained across quotations, billing, stock coordination, and customer service can support long-term progression into broader sales and account management responsibilities.

About the Company

Mogi I/O develops digital technology solutions for OTT, podcast, and short-video applications. The company focuses on modern content platforms, technology-enabled services, and digital experiences designed for evolving regional and international markets.