Sales Executive - Electrical Products

Mogi I/O; Oman; On-site; OMR 3,300 - 5,600; Full time

Job summary

Mogi I/O in Masqaţ, Oman seeks a Sales Executive - Electrical Products to handle walk-in customers, provide product guidance, prepare quotations and invoices, and ensure accurate stock coordination at the sales counter.

Ideal candidates have electrical materials knowledge, strong customer service, and experience with ERP systems like ERPNext or Tally to streamline billing and order processing. Fluent English and Arabic are preferred to support diverse clientele.

Qualifications

• Diploma or Bachelor’s in Electrical Engineering or related field.
• Experience in electrical counter sales or customer-facing product sales.
• Familiarity with switchgear, cables, lighting, wiring accessories, and circuit breakers.
• Proficient English and Arabic communication.

Responsibilities

• Assist walk-in customers and identify suitable electrical products.
• Provide clear product information covering switchgear, cables, lighting systems, wiring accessories, breakers.
• Prepare accurate quotations, invoices, and sales orders using the approved billing or ERP system.
• Process cash and credit transactions while maintaining complete and accurate sales records.
• Coordinate with warehouse to confirm stock availability, quantities, and order readiness.
• Follow up with customers on quotations, product availability, pending orders, and delivery requirements.
• Process returns, exchanges, and warranty-related requests in line with company procedures.
• Maintain positive relationships with repeat customers and provide reliable support throughout the sales cycle.
• Update transaction details, customer information, and product records within the relevant system.
• Report sales activity, customer requirements, and important market feedback to the responsible manager.
• Keep the sales counter organized and ensure frequently requested product information is readily accessible.

Skills

Electrical product sales

Counter sales

Switchgear

Electrical cables

Lighting products

Wiring accessories

Circuit breakers

Electrical components

Product recommendations

Sales invoicing

Sales order processing

Cash handling

Credit transactions

ERPNext

Tally

Billing software

Inventory coordination

Warehouse coordination

Stock availability

Returns processing

Warranty requests

CRM

Sales targets

English communication

Arabic communication

Education

Electrical Eng degree

Tools

ERPNext

Tally

Billing software

Job description

Job Snapshot

Role: Sales Executive - Electrical Products

Location: Masqaţ, Oman

Industry: Electrical/Electronic Manufacturing

Function: Retail-Counter Sales and Cashier

Experience: Previous electrical sales or counter sales experience preferred

Job Type: Full-time

Role Overview

Sales Executive - Electrical Products in Masqaţ, Oman is a full-time Electrical/Electronic Manufacturing opportunity for a sales professional with practical knowledge of electrical materials, customer service, quotations, invoicing, and counter transactions. The role is hiring someone who can assist walk-in customers, recommend suitable electrical products, process sales accurately, coordinate stock availability, and contribute to revenue through effective product guidance and responsive service.

Job Details

Country: Oman

City: Masqaţ

Industry: Electrical/Electronic Manufacturing

Function: Retail-Counter Sales and Cashier

Salary: 300-500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

The Sales Executive - Electrical Products will manage day-to-day customer interaction at the sales counter while supporting efficient product selection, order preparation, payment processing, and after-sales service. The position requires both technical familiarity with electrical materials and commercial awareness, helping customers select appropriate products while ensuring quotations, invoices, sales orders, and inventory coordination are handled accurately. Strong performance in this role supports customer loyalty, faster stock movement, and consistent sales results.

Key Responsibilities

• Assist walk-in customers and identify suitable electrical products based on their requirements.
• Provide clear product information covering switchgear, cables, lighting systems, wiring accessories, breakers, and related electrical items.
• Prepare accurate quotations, invoices, and sales orders using the approved billing or ERP system.
• Process cash and credit transactions while maintaining complete and accurate sales records.
• Recommend complementary products and available alternatives to improve customer value and support sales targets.
• Coordinate with warehouse personnel to confirm stock availability, quantities, and order readiness.
• Follow up with customers on quotations, product availability, pending orders, and delivery requirements.
• Process returns, exchanges, and warranty-related requests in line with company procedures.
• Maintain positive relationships with repeat customers and provide reliable support throughout the sales cycle.
• Update transaction details, customer information, and product records within the relevant system.
• Report sales activity, customer requirements, and important market feedback to the responsible manager.
• Keep the sales counter organized and ensure frequently requested product information is readily accessible.

Ideal Profile

• Diploma or Bachelor 's degree in Electrical Engineering or a related technical discipline.
• Previous experience in electrical counter sales, electrical trading, or customer-facing product sales is preferred.
• Good understanding of common electrical materials and components.
• Familiarity with switchgear, electrical cables, lighting products, wiring accessories, and circuit breakers.
• Able to prepare quotations, invoices, and sales orders accurately.
• Experience using ERPNext, Tally, billing software, or a comparable ERP platform is an advantage.
• Good communication skills in English and Arabic.
• Comfortable explaining product specifications and suitable applications to customers.
• Strong customer service approach combined with awareness of sales targets and commercial priorities.
• Able to coordinate efficiently with warehouse, accounts, and internal sales teams.

Skills Set

• Electrical product sales
• Counter sales
• Switchgear
• Electrical cables
• Lighting products
• Wiring accessories
• Circuit breakers
• Electrical components
• Product recommendations
• Customer quotations
• Sales invoicing
• Sales order processing
• Cash handling
• Credit transactions
• ERPNext
• Tally
• Billing software
• Inventory coordination
• Warehouse coordination
• Stock availability
• Returns processing
• Warranty requests
• Customer relationship management
• Sales target achievement
• English communication
• Arabic communication

Why Join Us

This position offers practical exposure to electrical product sales, technical customer support, commercial transactions, and inventory coordination in Masqaţ. The role provides a strong platform for developing experience across electrical materials, ERP-based sales processing, customer account management, and day-to-day trading operations. It is well suited to someone who wants to combine electrical knowledge with commercial responsibility and build deeper experience in customer-facing sales.

About the Company

Mogi I/O develops technology solutions for OTT, podcast, and short-video applications, with a focus on digital platforms and modern content experiences. The company works across technology-led products and evolving digital services designed for contemporary media users and businesses.