Electrical Sales Representative - Counter Sales

Mogi I/O; Oman; On-site; OMR 3,300 - 5,600; Full time

Job summary

Mogi I/O is seeking an Electrical Sales Representative - Counter Sales in Masqaţ, Oman. You will guide customers in selecting switchgear, cables, lighting, and related products, while handling quotations, orders, and payments to meet sales targets.

The role blends technical product knowledge with frontline customer service, requiring bilingual communication in English and Arabic, and experience in a retail-counter environment. Local market knowledge is a plus.

Qualifications

• Diploma or Bachelor in Electrical Engineering or related field.
• Experience in electrical sales, counter sales or electrical trading preferred.
• Comfort with preparing quotations, invoices and sales orders; handling cash and credit transactions.

Responsibilities

• Assist walk-in customers and determine their electrical product requirements.
• Recommend suitable products based on customer needs, availability and applications.
• Provide information on switchgear, cables, lighting, wiring accessories, breakers and related materials.
• Prepare accurate quotations covering products, quantities, and pricing.
• Create sales orders and invoices through billing/ERP platform.
• Process cash and credit transactions with accurate records.
• Promote electrical products and contribute to sales targets.
• Follow up on quotations and outstanding inquiries.
• Coordinate with warehouse to confirm stock and product availability.
• Communicate customer requirements to warehouse for order preparation.

Skills

Electrical sales

Counter sales

Customer quotations

Invoice preparation

Sales orders

Cash handling

Credit transactions

ERPNext

Tally

Billing software

Stock checking

Warehouse coordination

Warranty coordination

CRM

English

Arabic

Education

Electrical Eng degree

Diploma in EE

Tools

ERPNext

Tally

Billing software

ERP systems

Job description

Electrical Sales Representative - Counter Sales

Job Snapshot

Role: Electrical Sales Representative - Counter Sales

Location: Masqaţ, Oman

Industry: Electrical/Electronic Manufacturing

Function: Retail-Counter Sales and Cashier

Experience: Electrical sales or counter sales experience preferred

Job Type: Full-time

Position Overview Electrical Sales Representative - Counter Sales in Masqaţ, Oman is an Electrical/Electronic Manufacturing hiring opportunity for a technically knowledgeable sales professional experienced in electrical materials, customer assistance, quotations, billing, and counter sales. Mogi I/O is seeking a candidate who can guide customers in selecting suitable switchgear, cables, lighting, breakers, wiring accessories, and related products while supporting sales targets and accurate order processing.

Country: Oman City: Masqaţ Industry: Electrical/Electronic Manufacturing Function: Retail-Counter Sales and Cashier Salary: 300-500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-time

Role Context

This position combines electrical product knowledge with frontline sales responsibilities. The representative will understand customer requirements, recommend appropriate electrical materials, prepare commercial documentation, process transactions, and coordinate stock availability with warehouse personnel. Accurate product guidance is central to the role because customers may require specific components based on electrical ratings, applications, compatibility, or project requirements. Effective counter service can improve sales conversion, reduce incorrect orders, strengthen customer relationships, and encourage repeat business.

Key Responsibilities

• Assist walk-in customers and determine their electrical product requirements.
• Recommend suitable products based on customer needs, specifications, availability, and intended applications.
• Provide practical information on switchgear, cables, lighting, wiring accessories, breakers, and related electrical materials.
• Explain available product alternatives when requested items are unavailable or another solution may better meet customer requirements.
• Prepare accurate quotations covering selected products, quantities, pricing, and applicable commercial information.
• Create sales orders and invoices through the company 's billing or ERP platform.
• Process cash and credit transactions while maintaining accurate supporting records.
• Promote relevant electrical products and contribute to established sales targets.
• Follow up on customer quotations and outstanding inquiries where commercial action is required.
• Coordinate with warehouse personnel to confirm stock quantities and product availability.
• Communicate customer requirements to warehouse teams to support accurate order preparation.
• Handle product returns and exchanges according to established procedures.
• Coordinate warranty requests and ensure relevant transaction and product information is documented.
• Maintain professional relationships with regular customers and support repeat sales.
• Keep customer and transaction records accurate and up to date.
• Report sales activity, customer requirements, and relevant product demand information to management.
• Help maintain an efficient sales counter where customers receive timely technical and commercial assistance.

Ideal Profile

The preferred candidate should hold a Diploma or bachelor 's degree in Electrical Engineering and possess practical knowledge of commonly sold electrical materials and components. Experience in electrical sales, counter sales, electrical trading, or a similar commercial environment is preferred. Familiarity with switchgear, electrical cables, lighting systems, wiring accessories, and circuit breakers will be particularly useful. Candidates should be comfortable preparing quotations, invoices, and sales orders and handling both cash and credit transactions. Previous use of billing software or ERP platforms is desirable, with ERPNext or Tally experience providing an advantage. Good English and Arabic communication skills are required. The role also calls for a customer-focused approach, commercial awareness, accuracy, and the ability to combine technical product knowledge with sales-oriented service.

Skills Set

• Electrical sales
• Counter sales
• Electrical materials
• Switchgear
• Electrical cables
• Lighting products
• Wiring accessories
• Circuit breakers
• Electrical components
• Technical product guidance
• Product selection
• Customer quotations
• Invoice preparation
• Sales order processing
• Cash handling
• Credit transactions
• ERPNext
• Tally
• Billing software
• ERP systems
• Stock availability checking
• Warehouse coordination
• Inventory awareness
• Returns processing
• Product exchanges
• Warranty coordination
• Customer relationship management
• Sales target achievement
• English communication
• Arabic communication

Why Join Us

Electrical counter sales provides valuable exposure to both the technical and commercial sides of the electrical products market. The position allows a professional with an Electrical Engineering background to apply product knowledge directly to customer requirements while developing experience in quotations, sales transactions, ERP systems, inventory coordination, and relationship management. The role can build a strong foundation for progression into technical sales, key account management, product sales, or broader commercial responsibilities as experience and market knowledge develop.

About the Company

Mogi I/O is a technology-focused company associated with digital platforms and applications, including OTT, podcast, and short-video solutions. The organization works in a technology-driven environment focused on digital products, platform capabilities, and evolving customer experiences.