Electrical Sales Advisor - Counter Operations

Mogi I/O; Oman; On-site; OMR 3,300 - 5,600; Full time

Job summary

Mogi I/O in Masqaţ, Oman is seeking an Electrical Sales Advisor for Counter Operations. The role focuses on guiding customers on electrical materials, preparing quotations, and handling invoicing with accuracy at the sales counter.

The ideal candidate holds a Diploma or Bachelor in Electrical Engineering with counter sales or related experience, and familiarity with ERPNext or Tally to support billing and order processing.

Qualifications

• Diploma or bachelor’s degree in Electrical Engineering or related field.
• Experience in electrical counter sales or related customer-facing roles preferred.
• Knowledge of ERP tools (ERPNext or Tally) and billing processes is advantageous.

Responsibilities

• Attend to walk-in customers and determine electrical material requirements.
• Recommend products based on specifications, budget, and stock.
• Explain switchgear, cables, lighting, breakers, and wiring accessories.
• Prepare clear quotations using approved prices.
• Process sales orders and invoices through the billing system.
• Coordinate with warehouse to confirm availability and timely orders.

Skills

Electrical counter sales

Technical sales

Product knowledge

Quotation preparation

Invoice processing

ERPNext

Tally

Education

Diploma or Bachelor's in Electrical Engineering

Tools

ERPNext

Tally

Billing systems

Job description

Electrical Sales Advisor - Counter Operations Job Snapshot Role: Electrical Sales Advisor - Counter Operations Location: Masqaţ, Oman Industry: Electrical/Electronic Manufacturing Function: Retail-Counter Sales and Cashier Experience: Electrical sales or counter sales experience preferred Job Type: Full-time Position Overview Electrical Sales Advisor - Counter Operations in Masqaţ, Oman is an Electrical/Electronic Manufacturing hiring opportunity centered on electrical product sales, technical customer guidance, quotation preparation, invoicing, and counter service. Mogi I/O is seeking a commercially focused professional who understands switchgear, cables, lighting, breakers, wiring accessories, and related electrical materials and can convert customer requirements into accurate product recommendations and completed sales.

Job Details Country: Oman City: Masqaţ Industry: Electrical/Electronic Manufacturing Function: Retail-Counter Sales and Cashier Salary: 300-500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Role Context The Electrical Sales Advisor supports the day-to-day operation of the sales counter by combining technical electrical knowledge with responsive customer service. Customers rely on this position to identify suitable components, understand available options, receive accurate pricing, and complete purchases efficiently. The role also connects sales activity with warehouse availability, billing, returns, and warranty processes. Strong product knowledge and transactional accuracy help improve sales conversion, minimize ordering errors, maintain customer confidence, and encourage repeat business.

Key Responsibilities

• Attend to walk-in customers and establish their electrical material requirements.
• Recommend suitable electrical products according to specifications, applications, budgets, and stock availability.
• Advise customers on switchgear, cables, lighting, circuit breakers, wiring accessories, and related components.
• Explain key product specifications and suggest practical alternatives when required.
• Prepare clear and accurate quotations using approved prices and customer requirements.
• Convert confirmed requirements into sales orders and invoices through the applicable billing system.
• Process cash and credit transactions while maintaining accurate financial and sales records.
• Promote suitable products and complementary items to support sales targets and customer requirements.
• Follow up on pending quotations and customer inquiries to improve sales conversion.
• Coordinate with warehouse teams to confirm availability and facilitate timely preparation of orders.
• Communicate stock-related issues that could affect customer commitments or sales opportunities.
• Process product returns and exchanges according to established procedures.
• Assist with warranty requests and ensure supporting sales documentation is available.
• Maintain customer records and build productive relationships with regular buyers.
• Record daily sales activity and provide relevant performance updates to management.
• Monitor recurring customer requirements and communicate useful demand information internally.
• Maintain an efficient counter environment that supports fast and professional customer service.

Ideal Profile

The preferred candidate should have a Diploma or bachelor 's degree in Electrical Engineering and practical familiarity with electrical materials and components. Experience in electrical counter sales, electrical trading, technical sales, or a comparable customer-facing position is preferred. Knowledge of switchgear, cables, lighting products, breakers, and wiring accessories will enable the candidate to provide more accurate recommendations. The position requires confidence in quotation preparation, invoicing, sales order processing, and customer transactions. Experience with ERP or billing applications is desirable, particularly ERPNext or Tally. Good communication skills in English and Arabic are expected. Candidates should also demonstrate commercial awareness, customer service ability, attention to detail, and a consistent focus on achieving sales objectives.

Skills Set

• Electrical counter sales
• Technical sales
• Electrical materials
• Switchgear
• Cables
• Lighting products
• Circuit breakers
• Wiring accessories
• Electrical components
• Product selection
• Technical customer guidance
• Quotation preparation
• Invoice processing
• Sales orders
• Cash transactions
• Credit transactions
• ERPNext
• Tally
• Billing systems
• ERP systems
• Warehouse coordination
• Stock availability
• Returns and exchanges
• Warranty coordination
• Customer relationship management
• Sales conversion
• Product promotion
• Sales reporting
• English communication
• Arabic communication

Why Join Us

Electrical product sales provides a strong combination of technical and commercial experience. Professionals in this field develop practical knowledge of customer applications, electrical components, pricing, inventory, ERP processes, and relationship-based selling while contributing directly to business revenue. The position can also provide a pathway toward technical sales, account management, product specialization, or sales leadership as electrical market knowledge and customer relationships develop.

About the Company

Mogi I/O is a technology-focused organization associated with OTT, podcast, short-video, and digital application solutions. Its broader technology environment focuses on digital platforms, scalable technology capabilities, and user-oriented products designed for evolving market requirements.