Luxury Reservations Specialist – Fast-Paced Guest Experience

Jumeirah; As Sudiyah; On-site; OMR 6,865 - 10,298; Full time

Benefits offered by this job

Attractive salary

F&B benefits

Reduced hotel rates

Health care package

Flights home

Generous leave

Job summary

Jumeirah is hiring a Reservations Agent for their Reservations Department in Al Buraymi Governorate, Oman. The ideal candidate will manage guest inquiries and bookings with professionalism and courtesy. Responsibilities include prompt email responses, handling calls, and ensuring all guest details are accurately recorded. Applicants should possess strong communication skills and a Bachelor's Degree. The position offers an attractive salary and various employee benefits including hotel discounts and healthcare packages.

Qualifications

• Experience handling guest inquiries in a clear and professional manner.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Respond to emails promptly within 24 hours.
• Attend calls professionally within 3 rings.
• Take necessary details of guests during booking process.
• Communicate last-minute changes to respective departments.

Skills

Strong communication skills

Ability to multitask

Professional telephone etiquette

Education

Bachelor's Degree

Tools

MS Office applications

Job description

Jumeirah is hiring a Reservations Agent for their Reservations Department in Al Buraymi Governorate, Oman. The ideal candidate will manage guest inquiries and bookings with professionalism and courtesy. Responsibilities include prompt email responses, handling calls, and ensuring all guest details are accurately recorded. Applicants should possess strong communication skills and a Bachelor's Degree. The position offers an attractive salary and various employee benefits including hotel discounts and healthcare packages.