Guest Experience Executive – Front Office (Luxury Hotel)

Jumeirah; As Sudiyah; On-site; OMR 3,075 - 4,613; Full time

Benefits offered by this job

Attractive salary in SAR

Generous F&B benefits

Reduced hotel rates

Excellent leave and health care packages

Job summary

Jumeirah in Oman is looking for a Guest Service Executive for its Front Office Department. This role involves managing guest check-ins and check-outs, processing payments, and ensuring guest satisfaction by resolving complaints.

Candidates must have fluent English, knowledge of front office procedures, and strong interpersonal skills. The position offers full-time work and is part of a prestigious hospitality brand.

Generous benefits include salary in SAR, health care packages, and reduced hotel rates.

Qualifications

• Fluency in English is mandatory to communicate with guests.
• Knowledge of front office procedures is crucial for the role.
• Strong interpersonal skills ensure a positive guest experience.

Responsibilities

• Efficiently handle guest check-ins and check-outs.
• Process guest payments and handle billing inquiries.
• Manage room allocations based on guest preferences.

Skills

Fluency in written and spoken English

Knowledge of front office procedures

Strong interpersonal skills

Ability to work without direction and initiative

Education

Bachelor's Degree

Job description

Jumeirah in Oman is looking for a Guest Service Executive for its Front Office Department. This role involves managing guest check-ins and check-outs, processing payments, and ensuring guest satisfaction by resolving complaints.

Candidates must have fluent English, knowledge of front office procedures, and strong interpersonal skills. The position offers full-time work and is part of a prestigious hospitality brand.

Generous benefits include salary in SAR, health care packages, and reduced hotel rates.