Guest Experience Executive – Front Office (Luxury Hotel)

Jumeirah Group; As Sudiyah; On-site; OMR 3,075 - 4,101; Full time

Benefits offered by this job

Generous F&B benefits

Reduced hotel rates across properties

Excellent leave and health care packages

Job summary

Jumeirah Group in Oman is looking for a Guest Service Executive to efficiently manage check-ins and check-outs, ensuring a welcoming guest experience. This role involves handling payments, managing inquiries, and resolving complaints while promoting hotel amenities.

The ideal candidate should possess a Bachelor's Degree and fluency in English, along with strong interpersonal skills and initiative. The position offers competitive salary packages and generous employee benefits, ideal for those seeking a career in luxury hospitality.

Qualifications

• Fluency in written and spoken English is required.
• Knowledge of front office procedures is essential.
• Strong interpersonal skills are necessary for guest interactions.

Responsibilities

• Efficiently handle guest check-ins and check-outs.
• Manage billing inquiries and handle transactions securely.
• Resolve guest complaints with a professional approach.

Skills

Fluency in written and spoken English

Knowledge of front office procedures

Strong interpersonal skills

Ability to work without direction and initiative

Education

Bachelor's Degree

Job description

Jumeirah Group in Oman is looking for a Guest Service Executive to efficiently manage check-ins and check-outs, ensuring a welcoming guest experience. This role involves handling payments, managing inquiries, and resolving complaints while promoting hotel amenities.

The ideal candidate should possess a Bachelor's Degree and fluency in English, along with strong interpersonal skills and initiative. The position offers competitive salary packages and generous employee benefits, ideal for those seeking a career in luxury hospitality.