Guest Service Executive, Luxury Front Office

Jumeirah; As Sudiyah; On-site; OMR 3,075 - 4,613; Full time

Benefits offered by this job

Attractive salary

Generous F&B benefits

Reduced hotel rates across properties

Excellent leave and health care packages

Flights home

Other employee benefits

Job summary

Jumeirah is seeking a Guest Service Executive for its Front Office Department in Al Buraymi, Oman. The role involves managing guest check-ins and check-outs, processing payments, and addressing guest inquiries with professionalism. Fluency in English and strong interpersonal skills are essential, alongside a Bachelor's degree. Employees enjoy attractive benefits, including generous F&B perks and reduced hotel rates across global properties, making this position ideal for career-oriented individuals in hospitality.

Qualifications

• Fluency in written and spoken English is essential.
• Knowledge of front office operations is required.
• Strong interpersonal skills are necessary.
• Ability to work independently without direction is crucial.

Responsibilities

• Efficiently handle guest check-ins and check-outs.
• Process guest payments and manage billing inquiries.
• Allocate rooms based on guest preferences.
• Assist with reservation modifications and confirmations.
• Handle and resolve guest complaints professionally.
• Promote hotel services during guest interactions.

Skills

Fluency in written and spoken English

Knowledge of front office

Strong interpersonal skills

Ability to work without direction

Education

Bachelor's Degree

Job description

Jumeirah is seeking a Guest Service Executive for its Front Office Department in Al Buraymi, Oman. The role involves managing guest check-ins and check-outs, processing payments, and addressing guest inquiries with professionalism. Fluency in English and strong interpersonal skills are essential, alongside a Bachelor's degree. Employees enjoy attractive benefits, including generous F&B perks and reduced hotel rates across global properties, making this position ideal for career-oriented individuals in hospitality.