Luxury Reservations Specialist - Saudi National Talent

Jumeirah; As Sudiyah; On-site; OMR 11,535 - 17,302; Full time

Benefits offered by this job

Supportive and inclusive work environment

Access to Learning & Development programs

Colleague discounts on beverages and stays

Health care and insurance benefits

Job summary

A luxury hospitality company is seeking a Reservations Agent to join their team in Al Buraymi. The ideal candidate will have 1-2 years of experience in a customer service or luxury hospitality environment. Responsibilities include managing email and phone inquiries related to bookings, updating guest details, and ensuring high service standards. The role offers opportunities for professional growth, alongside a comprehensive benefits package supporting health and career development.

Qualifications

• 1-2 years of experience in a customer service or hospitality environment.
• Ability to interact professionally with guests and stakeholders.
• Passion for guest experience excellence.

Responsibilities

• Respond to emails and calls professionally and promptly.
• Gather and update guest details during bookings in Opera.
• Communicate last-minute changes to departments.

Skills

Customer service skills

Strong communication

Collaboration abilities

Education

High School Diploma or equivalent

Diploma or Bachelor’s degree in Hotel Management

Job description

A luxury hospitality company is seeking a Reservations Agent to join their team in Al Buraymi. The ideal candidate will have 1-2 years of experience in a customer service or luxury hospitality environment. Responsibilities include managing email and phone inquiries related to bookings, updating guest details, and ensuring high service standards. The role offers opportunities for professional growth, alongside a comprehensive benefits package supporting health and career development.