Guest Reservations & Housing Coordinator

The Ritz-Carlton Hotel Company, L.L.C.; As Sudiyah; On-site; OMR 25,000 - 35,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Reservation Agent in Al Buraymi Governorate, Oman. The role involves processing reservation requests, identifying guest needs, and maximizing revenue through professional communication.

Candidates should have at least one year of related experience and a high school diploma or equivalent. The position is full-time and requires strong customer service skills. Opportunities for career growth are available within a prestigious hospitality setting.

Qualifications

• At least 1 year of related work experience.
• No supervisory experience.
• None required for license or certification.

Responsibilities

• Process all reservation requests, changes, and cancellations.
• Identify guest reservation needs and verify availability.
• Answer questions about property facilities and services.
• Communicate with departments for rooming requests.
• Set-up billing accounts according to policies.

Skills

Customer Service Skills

Sales Techniques

Communication

Attention to Detail

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Reservation Agent in Al Buraymi Governorate, Oman. The role involves processing reservation requests, identifying guest needs, and maximizing revenue through professional communication.

Candidates should have at least one year of related experience and a high school diploma or equivalent. The position is full-time and requires strong customer service skills. Opportunities for career growth are available within a prestigious hospitality setting.