Global Logistics Operations Specialist

DHL Global Forwarding; Muscat; On-site; OMR 3,900 - 6,100; Full time

Job summary

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We connect people across the globe with end-to-end logistics solutions and a vast network.

DHL Global Forwarding is opening an Operation Specialist role in Muscat, Oman. Under supervision you will support customer operations, take orders, verify shipments, and coordinate with sales and delivery teams to ensure timely, accurate processing.

Qualifications

• Vocational, specialized, or technical certification/diploma required.
• Less than 2 years of experience in logistics/operations preferred.
• Experience taking orders, verifying shipments, and supporting sales is desirable.

Responsibilities

• Under supervision, support delivery of customer operations processes and activities.
• Take orders from customer interface, check & enter received orders, shipping verifications, pricing verifications.
• Assist with requests from sales such as quoting, exception deal management, historical account overview, billing corrections, etc.
• Coordinate with dispatchers, shipping agencies and drivers to ensure timely delivery.

Skills

Order processing

Administrative support

Data entry

Customer interface

Education

Vocational/Specialized/Technical/Certification

Job description

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We connect people across the globe with end-to-end logistics solutions and a vast network.

DHL Global Forwarding is opening an Operation Specialist role in Muscat, Oman. Under supervision you will support customer operations, take orders, verify shipments, and coordinate with sales and delivery teams to ensure timely, accurate processing.