Africa Freight Operations Specialist

Employment; Muscat; Vor Ort; OMR 10.000 - 17.000; Vollzeit

Zusammenfassung

DHL Global Forwarding in Muscat, Oman is seeking an AFR Ops Specialist to support field sales plans, manage shipments, and improve service quality. The role focuses on customer interaction, documentation, and compliant operations within a global logistics environment.

Ideal candidates have under 2 years of experience in logistics, with emphasis on shipment information, invoicing, and data accuracy. On-site position with opportunities in a multinational company committed to excellence.

Qualifikationen

• Less than 2 years experience in logistics or related field.
• Vocational/specialized certification encouraged.
• Experience handling shipment information and incident/complaint management is a plus.

Aufgaben

• Engage with customers for shipment information and incident/complaint management under supervision.
• Verify costs and revenues on customer profiles and communicate issues.
• Handle shipment documentation and booking processes, including local and international transport.
• Assist with invoicing and back-up documentation to ensure timely and accurate customer invoices.
• Monitor performance using available tools and highlight issues.

Kenntnisse

Customer service

Shipment documentation

Data accuracy

Regulatory compliance

Jobbeschreibung

DHL Global Forwarding in Muscat, Oman is seeking an AFR Ops Specialist to support field sales plans, manage shipments, and improve service quality. The role focuses on customer interaction, documentation, and compliant operations within a global logistics environment.

Ideal candidates have under 2 years of experience in logistics, with emphasis on shipment information, invoicing, and data accuracy. On-site position with opportunities in a multinational company committed to excellence.