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Become a Luxury Brand Evaluator in Auckland, New Zealand

CXG

Auckland
On-site
NZD 60,000 - 80,000
30+ days ago
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Quality Manager

Rocket Lab

Auckland
On-site
NZD 90,000 - 120,000
30+ days ago

Systems and Sales Engineer

Graham Consulting

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NZD 90,000 - 110,000
30+ days ago

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NZD 60,000 - 80,000
30+ days ago

Become a Luxury Brand Evaluator in Christchurch, New Zealand

CXG

Christchurch
On-site
NZD 60,000 - 80,000
30+ days ago
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30+ days ago

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Black Box

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NZD 35,000 - 42,000
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Ritchies Transport

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Datacom

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Become a Luxury Brand Evaluator in Auckland, New Zealand
CXG
Auckland
On-site
NZD 60,000 - 80,000
Full time
30+ days ago

Job summary

CXG is seeking a luxury brand evaluator to assess customer experiences with premium brands. This flexible role involves visiting boutiques or evaluating online to provide critical feedback, helping to refine luxury services. Join a global leader in customer experience and enjoy the opportunity to work with iconic brands across multiple industries.

Benefits

Flexible assignments tailored to your interests.
Compensation for your time and input.
Potential for reimbursement on purchases.
Collaborate with iconic brands.

Qualifications

  • Must have a passion for customer experience and writing.
  • Likes to interact with people.
  • Demonstrates organizational skills.

Responsibilities

  • Evaluate luxury customer experiences either in-store or online.
  • Provide honest feedback through questionnaires after observations.
  • Choose assignments that align with personal interests.

Skills

Passion for luxury
Good in English (Written & Spoken)
Organized
Good understanding of Fashion/Beauty/Jewellery/Watch/Automobile
Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

  • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
  • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

Our Luxury Partners:

  • Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
  • Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
  • Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
  • Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing:

  1. Choose your assignments - align your missions with your personal preferences and profile.
  2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
  3. Observe carefully - check the ambiance, service quality, and overall customer experience.
  4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

  • Collaborate with iconic brands across industries.
  • Flexible assignments tailored to your interests.
  • Compensation for your time and input, with the potential for reimbursement on purchases.
  • A user-friendly platform for managing missions and feedback.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

  • Passionate about customer experience and writing
  • Likes to interact with people
  • Organized & prompt
  • Good understanding of the Fashion/Beauty/Jewellery/Watch/Automobile industry
  • Must be good in English (Written & Spoken) and/or local language
  • Non-Purchase Evaluations: Earn a fee based on mission complexity.
  • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
  • Flexible
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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