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Become a Luxury Brand Evaluator in Christchurch, New Zealand

CXG

Christchurch

Hybrid

NZD 60,000 - 80,000

Part time

26 days ago

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Job summary

Join a leading company in luxury brand evaluations, providing critical feedback to renowned brands. As a luxury brand evaluator, you will enjoy flexible assignments, engaging with iconic names while helping to shape customer experiences in fashion, beauty, and more.

Benefits

Collaborate with iconic brands.
Flexible assignments.
Compensation for time and purchases.
User-friendly management platform.

Qualifications

  • Passionate about customer experience and writing.
  • Likes to interact with people.
  • Good understanding of the Fashion/Beauty/Jewellery/Watch/Automobile industry.

Responsibilities

  • Assess customer experiences by visiting luxury stores or evaluating online.
  • Provide honest feedback through questionnaires after each evaluation.
  • Choose assignments that align with personal preferences.

Skills

Customer experience
Organization
Communication

Job description

Description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About The Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

  • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
  • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

Our Luxury Partners

  • Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
  • Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
  • Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
  • Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

What You Will Be Doing

  • Choose your assignments - align your missions with your personal preferences and profile.
  • Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
  • Observe carefully - check the ambiance, service quality, and overall customer experience.
  • Provide honest feedback - use our platform to share your observations through questionnaires.

Perks Of The Role

  • Collaborate with iconic brands across industries.
  • Flexible assignments tailored to your interests.
  • Compensation for your time and input, with the potential for reimbursement on purchases.
  • A user-friendly platform for managing missions and feedback.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

  • Passionate about customer experience and writing
  • Likes to interact with people
  • Organized & prompt
  • Good understanding of the Fashion/Beauty/Jewellery/Watch/Automobile industry
  • Must be good in English (Written & Spoken) and/or local language

Benefits

  • Non-Purchase Evaluations: Earn a fee based on mission complexity.
  • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
  • Flexible
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