Field Services Technician - Repairs

Accessable; Ōtara-Papatoetoe; On-site; NZD 60,000 - 80,000; Full time

Job summary

Accessable is seeking an experienced field technician dedicated to enhancing the lives of clients by repairing disability and rehabilitation equipment in Auckland. This rewarding full-time role requires strong technical skills in electronics programming, effective communication, and a commitment to client care. You will enjoy a supportive team environment and be provided with a tool of trade company vehicle. Join us to make a tangible difference in the community!

Benefits

Tool of trade company vehicle

Excellent working environment

Qualifications

• 3+ years relevant technical field-based experience.
• Solid Electronics programming experience a must.
• Ability to work autonomously with high attention to detail.

Responsibilities

• Repairing disability and rehabilitation equipment in clients' homes or workplaces.
• Participate in after-hours repairs call-out roster.
• Communicating sensitively with clients.

Skills

Fault finding

Troubleshooting

Electronics programming

Effective communication

Sensitivity

Education

Current EAS certificate

Tools

Microsoft Office Suite

Job description

At Accessable, our mission to provide solutions for better living, guides us every day and reminds us how our efforts positively impact the lives of tens of thousands of New Zealanders every year. We supply a wide range of disability and rehabilitation equipment, housing modifications and services that support people to live a better life.

The Role and You

This is a rewarding full time opportunity for an experienced field technician to make a difference in how our clients participate in their everyday life! Working out in the field, you will be repairing disability and rehabilitation equipment in our client’s homes or workplace.

Not only will you have advanced fault finding and troubleshooting skills, your experience and expertise in electronics programming will set you apart. You’ll be someone who thrives in a people focused role offering both teamwork and independent working. Supporting and sharing expertise, especially in the field of electronic programming, will be a passion.

Exposure to CRM and field-based technology is a must, including competence using the microsoft office suite. We are based in Airport Oaks however the majority of your day will be spent in the field throughout the Auckland region. You will also participate in the after hours repairs call-out roster.

As a client-centric technician you’ll be sensitive to our client’s needs and you’ll be a patient, clear communicator.

What you will bring

• 3+ years relevant technical field-based experience
• Solid Electronics programming experience a must with a strong mechanical aptitude
• Current EAS certificate preferred
• Ability to work autonomously, proactive ‘can do’ attitude, high attention to detail & problem solving approach
• Effective communication skills both verbal and written
• Sensitivity, integrity and empathy to our client’s needs
• Experience working with diverse cultural groups, in the disability sector is an advantage
• A full, clean NZ driver's license is essential

A tool of trade company vehicle and tools will be provided at the completion of your training. Our team culture provides an excellent working environment and you will experience a real sense of job satisfaction. If you believe you are a fit, will bring your enthusiasm and engaged approach to work every day, and want to make a difference in the lives of our clients; then don’t delay - we want to hear from you.

Accessable prides itself on providing a safe, welcoming and inclusive workplace that values the unique contributions of all people. We welcome and encourage applications from persons with lived experience of disability, every ethnicity, gender identity or age.

Please note that applicants must have the right to work in NZ and be willing to undergo a Criminal History Check. Overseas applications will not be considered for this position.