Business Development Manager

Black Box; Auckland; On-site; NZD 80,000 - 120,000; Full time

Job summary

Black Box Technologies seeks a Business Development / Account Manager in New Zealand. This role involves acquiring clients, managing contracts, and growing existing accounts through strategic engagement with enterprise networking and modern workplace solutions. Candidates should possess strong communication skills and a solid understanding of CX/EX technologies.

Qualifications

• 5+ years’ experience with proven track records of exceeding quota.
• Understanding of integrated CX/EX technologies and enterprise networking.
• High level of business and commercial acumen.

Responsibilities

• Acquiring new clients and managing key accounts.
• Developing quotes and proposals in collaboration with team.
• Achieving quarterly and annual Revenue and Gross Margin targets.

Skills

Communication skills

Interpersonal skills

Negotiation skills

Organizational skills

Attention to detail

Business acumen

Education

Bachelor’s degree in business, marketing and/or IT

Job description

Do you thrive in an environment where you can sell the best global solutions?

Do you believe in building long-term relationships with clients?

Are you ready for a challenging and rewarding job within a growing team?

Then Black Box Technologies is the right place for you.

We are looking for a passionate, results oriented, and high-performing Business Development / Account Manager with relevant experience in Enterprise Networking and Modern Workplace & Contact Centre solutions to join our sales team in New Zealand.

Key Responsibilities of the role include;

• Acquiring new clients
• Owning, managing and responding to RFQ’s, RFI’s and RFP’s
• Developing quotes and proposals in conjunction with the Black Box Solutions team
• Managing selected key accounts
• Establishing and maintaining client relationships across all levels of the organization
• Managing contract renewals for selected existing clients
• Development and maintaining an active account plan for key clients
• Running regular innovation and roadmap sessions with clients
• Growing our footprint with existing clients through the introduction of additional products and services from the Black Box portfolio (CX/CCaaS, Digital Workplace/UCaaS, Enterprise Networking & Cyber Security)
• Pitching solutions and services
• Engaging the Solutions and Innovation team to assist with client demonstrations, discovery workshops, RFP responses, presales design, client roadmaps
• Selling value to avoid discounting
• Achieving and maintaining Vendor certifications
• Rigorous maintenance of Salesforce, ensuring that all opportunities are documented and up to date on a regular basis
• Achieving quarterly and annual Revenue and Gross Margin targets.

You will have the following skills and experience;

• Understanding of the business benefits delivered by integrated CX/EX technologies, including Contact Centre, Automation, IP telephony and their associated consulting, integration, professional services, and ongoing annuity support, and has experience in selling these solutions
• Understanding of the business benefits of delivering leading Modern Workplace, Enterprise Networks and wireless/5G/LTE services and solutions, and has experience in selling these solutions
• High level of business and commercial acumen with an in-depth knowledge of the CX/EX industry (contact centre and employee engagement) and its current events
• Understanding of, and abides by, the principles and practices of strategic, value-based selling
• Identifies client needs and translates these into sales opportunities for Black Box
• Develops and maintains productive relationships with clients, prospective clients, consultants and vendor partners
• Excellent Communication skills – both written and oral
• The ability to handle pressure and meet tight deadlines
• Exceptional interpersonal, presentation and negotiation skills to engage clients at all levels
• Strong organizational skills and attention-to-detail with the ability to multi-task and prioritise well in a fast-paced, dynamic work environment
• 5+ years’ experience with proven track records of exceeding quota and key performance metrics.
• Qualification: Bachelor’s degree in business, marketing and/or IT preferred but not essential

About Us: Black Box Technologies

Black Box Technologies is a Global Solution Integrator delivering technology solutions in Unified Communications, Contact Centre, Network Infrastructure & Data Centre, Cyber Security, Enterprise Applications & Services. Black Box is a leader in Enterprise Communications in India and has significant presence in the Middle East/Africa, North America, Europe, and Australia/New Zealand.

Dedicated to enabling our clients to engage effectively with their staff and customers through smart solutions that are easy, flexibility and feature rich to provide a human experience; we are the “go-to” organisation in New Zealand and Australia for delivery of next-gen engagement and collaboration solutions.