Water Billing & Payments Coordinator (Part-Time)

Tauranga City Council; New Zealand; Vor Ort; NZD 26.000 - 42.000; Teilzeit

Benefits dieser Stelle

5 weeks’ annual leave

flexible hours

career development opportunities

Zusammenfassung

Tauranga City Council seeks a Water Billing Coordinator to support customers with water accounts, payments, and refunds. This role focuses on accurate billing, responding to emails and phone queries, and maintaining up-to-date water revenue systems.

Working 20 hours a week, Monday to Friday, you’ll manage direct debits, meter reading requests, and billing records, contributing to a responsive, efficient council service. Flexible hours and career development are offered.

Qualifikationen

• Great communication skills – especially over email and phone.
• A strong focus on helping customers.
• Good attention to detail.
• Able to manage your time and work independently.
• Comfortable working in a reactive, fast-paced environment.

Aufgaben

• Responding to customer emails and phone calls.
• Setting up and managing direct debit payments.
• Processing final water meter reading requests.
• Fixing issues with customer accounts or meter readings.
• Keeping billing records accurate and up to date.

Jobbeschreibung

Tauranga City Council seeks a Water Billing Coordinator to support customers with water accounts, payments, and refunds. This role focuses on accurate billing, responding to emails and phone queries, and maintaining up-to-date water revenue systems.

Working 20 hours a week, Monday to Friday, you’ll manage direct debits, meter reading requests, and billing records, contributing to a responsive, efficient council service. Flexible hours and career development are offered.