Tech-Savvy Retail Customer Service Pro

Noel Leeming; Tauranga; On-site; NZD 29,000 - 37,000; Full time

Benefits offered by this job

Team Card: Warehouse Group discount

Here for Good Leave: one paid day

Birthday Leave: paid day

Counseling: Benestar

Career Progression

Plus loads more

Job summary

Noel Leeming is seeking a Customer Service Representative in Tauranga to assist customers at the counter, handle payments, and support sales inquiries. You’ll contribute to service repairs and resolve customer concerns with a friendly, tech-minded approach.

Ideal candidates have experience in retail or customer-facing roles, strong communication skills, and a positive attitude. You’ll be on your feet, lift as needed, and play a key part in delivering a memorable shopping experience.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent Communication Skills
• A positive, can-do attitude
• Ability to undertake heavy lifting, climb ladders and be on your feet for long periods
• A passion for helping others and your team
• Experience using a point of sales system is beneficial
• An interest in tech

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Retail experience

Customer-facing

Communication skills

Positive attitude

Tech affinity

Heavy lifting

POS familiarity

Team player

Learn new systems

Tools

Point of sale system

Job description

Noel Leeming is seeking a Customer Service Representative in Tauranga to assist customers at the counter, handle payments, and support sales inquiries. You’ll contribute to service repairs and resolve customer concerns with a friendly, tech-minded approach.

Ideal candidates have experience in retail or customer-facing roles, strong communication skills, and a positive attitude. You’ll be on your feet, lift as needed, and play a key part in delivering a memorable shopping experience.