Tech-Savvy Customer Service Pro – Growth Path

The Warehouse Group; Wānaka; Presencial; NZD 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Warehouse Group discount card

Volunteer leave

Birthday leave

Counselling services

Career progression

Descripción de la vacante

Noel Leeming in Wanaka, part of The Warehouse Group, is seeking a Customer Service Representative who loves helping customers and solving problems. You’ll assist at the counter with payments, hire purchases and credit applications, and support service repairs and sales inquiries.

This role requires a friendly phone manner, strong written and verbal communication, and the ability to learn computer systems quickly.

Formación

• Proven experience in retail or customer-facing roles.
• Ability to stand for long periods and assist customers at the counter.
• Basic computer literacy and quick learner.
• Interest in technology and devices.

Responsabilidades

• Assist customers at the counter with payments and inquiries.
• Help with service repairs and sales questions.
• Proactively resolve customer concerns and issues.
• Support administrative tasks and store processes.

Conocimientos

Interpersonal skills

Communication

Phone etiquette

Teamwork

Tech savvy

Customer service

Herramientas

POS system

Descripción del empleo

Noel Leeming in Wanaka, part of The Warehouse Group, is seeking a Customer Service Representative who loves helping customers and solving problems. You’ll assist at the counter with payments, hire purchases and credit applications, and support service repairs and sales inquiries.

This role requires a friendly phone manner, strong written and verbal communication, and the ability to learn computer systems quickly.