Customer Service Pro — Tech-Savvy & Calm Under Pressure

Noel Leeming; Blenheim; On-site; NZD 42,000 - 58,000; Full time

Benefits offered by this job

Discount card

Here for Good Leave

Birthday Leave

Counseling

Career progression

Loads more

Job summary

Noel Leeming in Marlborough is seeking a friendly Customer Service Representative who enjoys solving problems and helping customers. You will assist at the counter with payments, hire purchases, and credit applications, support service repairs and sales inquiries, and work to resolve issues while providing a memorable shopping experience.

The role emphasizes strong interpersonal skills, calm under pressure, a friendly phone manner, and the ability to learn computer systems quickly.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent communication skills.
• Positive, can-do attitude.
• The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time.
• A passion for helping others and your team.
• Experience using a point of sales system is beneficial.
• An interest in tech.

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Customer-facing experience

Strong communication skills

Positive attitude

Team player

Tools

POS system

Job description

Noel Leeming in Marlborough is seeking a friendly Customer Service Representative who enjoys solving problems and helping customers. You will assist at the counter with payments, hire purchases, and credit applications, support service repairs and sales inquiries, and work to resolve issues while providing a memorable shopping experience.

The role emphasizes strong interpersonal skills, calm under pressure, a friendly phone manner, and the ability to learn computer systems quickly.