Customer Service Associate — Tech-Savvy & Calm Under Pressure

Noel Leeming; Wānaka; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team Card: Awesome Warehouse Group

Here for Good Leave: You will have one

Birthday Leave: paid leave per year

Counseling: Benestar

Career Progression

Job summary

Noel Leeming in Wanaka, Otago, is seeking a Customer Service Representative who loves solving problems and delivering memorable service. You will assist customers at the counter with payments, answer questions about hire purchases and credit applications, and support service repairs and sales inquiries.

This role requires strong interpersonal skills, calm under pressure, and a friendly phone manner. You will learn our computer systems quickly and bring a genuine interest in technology to the

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Ability to undertake heavy lifting, climb ladders, and stand for long periods.
• Passion for helping others and your team.
• Experience using a point of sale system is beneficial.
• An interest in tech.

Responsibilities

• Assist customers at the counter with payments, hire purchases, and credit applications.
• Help with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks.

Skills

Interpersonal skills

Communication skills

Phone etiquette

Tech interest

Tools

Point of Sale (POS) system

Job description

Noel Leeming in Wanaka, Otago, is seeking a Customer Service Representative who loves solving problems and delivering memorable service. You will assist customers at the counter with payments, answer questions about hire purchases and credit applications, and support service repairs and sales inquiries.

This role requires strong interpersonal skills, calm under pressure, and a friendly phone manner. You will learn our computer systems quickly and bring a genuine interest in technology to the