Customer Experience Associate — Tech-Savvy & Team Driven

Noel Leeming; Auckland; On-site; NZD 42,000 - 58,000; Part time

Benefits offered by this job

Team Card

Leave for volunteering

Birthday leave

Counseling services

Career progression

Job summary

Noel Leeming in Auckland is seeking a Customer Service Representative for a fixed-term role ending 28 August 2027. You’ll assist customers at the counter with payments, hire purchases and credit applications, support service repairs and sales inquiries, and help resolve concerns with a friendly approach.

You’ll need strong interpersonal skills, calm under pressure, good phone manners, and a genuine interest in technology.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent Communication Skills
• A positive, can-do attitude
• Ability to undertake heavy lifting, climb ladders and be on your feet for long periods
• A passion for helping others and your team
• Experience using a point of sales system is beneficial
• An interest in tech

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Job description

Noel Leeming in Auckland is seeking a Customer Service Representative for a fixed-term role ending 28 August 2027. You’ll assist customers at the counter with payments, hire purchases and credit applications, support service repairs and sales inquiries, and help resolve concerns with a friendly approach.

You’ll need strong interpersonal skills, calm under pressure, good phone manners, and a genuine interest in technology.