Tech-Savvy Customer Service Pro | Team Card & Growth

THE WAREHOUSE; Wānaka; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Team discount card

Volunteer leave

Birthday leave

Counseling services

Career progression

Job summary

Noel Leeming in Wanaka is seeking a Customer Service Representative to assist customers with payments, hire purchases, and credit applications, while supporting repairs, sales inquiries, and admin tasks.

The role emphasizes problem solving, friendly communication, and a passion for technology, with daytime hours Monday to Friday in a retail environment dedicated to delivering excellent service.

Qualifications

• Experience in retail, hospitality, or a customer-facing role.
• Ability to undertake heavy lifting and stand for long periods.
• Strong desire to help others and work as part of a team.
• Familiarity with point of sale systems is beneficial.
• Interest in technology and gadgets is desirable.

Responsibilities

• Assist customers at the counter with questions about payments and credit applications.
• Support service repairs and sales inquiries.
• Proactively resolve customer concerns and provide administrative support.
• Deliver a memorable customer experience and meet expectations.

Skills

Retail experience

Customer-facing role

Excellent communication

Physical stamina

Tech savvy

Tools

POS system

Job description

Noel Leeming in Wanaka is seeking a Customer Service Representative to assist customers with payments, hire purchases, and credit applications, while supporting repairs, sales inquiries, and admin tasks.

The role emphasizes problem solving, friendly communication, and a passion for technology, with daytime hours Monday to Friday in a retail environment dedicated to delivering excellent service.