Tech-Savvy Customer Support Specialist

Noel Leeming; Bay of Plenty; Sur place; NZD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Warehouse Group discount card

Here for Good Leave: volunteer day

Birthday Leave

Counseling through Benestar

Career progression

Plus loads more!

Résumé du poste

Noel Leeming, a leading New Zealand electronics and appliance retailer, is seeking a Customer Service Representative in-store. This role centers on helping customers with payments, hire purchases, and credit applications, while handling repairs, sales inquiries, and general administrative tasks.

The successful candidate will need strong communication, a friendly phone manner, and a genuine interest in technology. Lifting, standing for long periods, and weekend flexibility are considerations.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent communication skills.
• Positive, can-do attitude.
• Able to lift heavy items, climb ladders and stand for long periods.
• Experience using a point of sales system is beneficial.
• An interest in tech.

Responsabilités

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Connaissances

Retail experience

Customer-facing

Excellent communication

Positive attitude

Heavy lifting

Interest in tech

POS system

Outils

POS system

Description du poste

Noel Leeming, a leading New Zealand electronics and appliance retailer, is seeking a Customer Service Representative in-store. This role centers on helping customers with payments, hire purchases, and credit applications, while handling repairs, sales inquiries, and general administrative tasks.

The successful candidate will need strong communication, a friendly phone manner, and a genuine interest in technology. Lifting, standing for long periods, and weekend flexibility are considerations.