Tech-Savvy Customer Service Rep — Career Growth

The Warehouse Group; Blenheim; On-site; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Team Card: Warehouse Group discount

Here for Good Leave (volunteering)

Birthday Leave

Counseling through Benestar

Career progression opportunities

Job summary

Noel Leeming, part of The Warehouse Group, is seeking a Customer Service Representative in Blenheim. You will greet customers, answer questions about payments, and support sales and repairs with a friendly, tech‑savvy approach. This role emphasizes excellent service and teamwork.

You will handle calls and administrative tasks, requiring a calm demeanor, strong written and verbal communication, and the ability to quickly learn store computer systems plus a genuine interest in technology.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Strong interpersonal and communication skills.
• Comfort with handling payments and sales inquiries.
• Ability to learn computer systems quickly.

Responsibilities

• Assist customers at the counter with payments, hire purchases, and credit applications.
• Help with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks to keep operations smooth.

Skills

Customer service

Retail

Communication

Lift and stand for long periods

Tools

POS system

Job description

Noel Leeming, part of The Warehouse Group, is seeking a Customer Service Representative in Blenheim. You will greet customers, answer questions about payments, and support sales and repairs with a friendly, tech‑savvy approach. This role emphasizes excellent service and teamwork.

You will handle calls and administrative tasks, requiring a calm demeanor, strong written and verbal communication, and the ability to quickly learn store computer systems plus a genuine interest in technology.