Team Administrator – Mental Health & Addiction Services (FT)

Health New Zealand - Te Whatu Ora Te Matau a Māui Hawke's Bay; Hawke's Bay; On-site; NZD 42,000 - 52,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Te Matau a Māui Hawke's Bay is seeking a Team Administrator to support the Mental Health & Addiction Services' day-to-day operations at Hawke's Bay Fallen Soldiers Memorial Hospital. The role combines reception duties with proactive administration to keep referrals, records and appointments moving smoothly.

You'll work closely with clinicians and stakeholders, contribute to data management and quality improvement, and ensure a welcoming, professional environment

Qualifications

• 3+ years experience in an administrative or similar role.
• High level of customer service and a professional, approachable manner.
• Strong Microsoft Office skills and comfort with digital systems.
• Experience in typing clinical letters.
• Excellent organisational skills with the ability to manage multiple tasks.

Responsibilities

• Provide high quality administrative and reception support in a busy team.
• Manage referrals and maintain patient records, coordinate appointments.
• Type clinical letters and handle enquiries for clinical teams.
• Support data management and contribute to quality improvement initiatives.
• Ensure services run smoothly, safely and in a person-centred way.

Skills

Customer service

Organisational skills

Microsoft Office

Typing clinical letters

Data accuracy

Job description

Health New Zealand - Te Whatu Ora Te Matau a Māui Hawke's Bay is seeking a Team Administrator to support the Mental Health & Addiction Services' day-to-day operations at Hawke's Bay Fallen Soldiers Memorial Hospital. The role combines reception duties with proactive administration to keep referrals, records and appointments moving smoothly.

You'll work closely with clinicians and stakeholders, contribute to data management and quality improvement, and ensure a welcoming, professional environment