Taskforce Assessor

Oranga Tamariki—Ministry for Children; Paraparaumu; Teletrabalho; NZD 63 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work-from-home nationwide

Coaching and professional growth

Inclusive team wellbeing

Resumo da oferta

Oranga Tamariki—Ministry for Children seeks an Assessor for a fixed-term, work-from-home role to help people who request personal information. This nationwide opportunity ends on 30 June 2027, with an immediate start required.

The role emphasizes accurate processing, clear communication with customers and partners, confidentiality, and delivering strong customer service while working autonomously within a supportive team environment.

Qualificações

• Experience in customer service and information management.
• Strong communication, problem-solving, and time management.
• Understanding of tikanga Māori and Pacific cultures, or willingness to learn.

Responsabilidades

• Assess information requests accurately and efficiently.
• Communicate clearly with customers, internal teams, and external agencies.
• Maintain confidentiality and handle sensitive information with care.
• Build strong relationships and deliver excellent customer service.
• Work autonomously while contributing to a supportive team environment.

Conhecimentos

Communication

Problem solving

Time management

Formação académica

Tertiary qualification

Ferramentas

Microsoft Office

Word

Excel

Descrição da oferta de emprego

Assessor – Fixed Term (Work from Home)

Help people who request personal information from Oranga Tamariki.

Multiple fixed-term, work-from-home opportunities available nationwide

Bring your customer service experience to this fixed-term role ending on 30 June 2027

Immediate start required

Mō mātou | About Us

• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are with Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

Mō te tūnga | About the Role

• Assessing and processing information requests accurately and efficiently
• Communicating clearly with customers, internal teams, and external agencies
• Maintaining confidentiality and handling sensitive information with care
• Building strong relationships and delivering excellent customer service
• Working autonomously while contributing to a supportive team environment

Mōu | About You

Skills: Strong communication, problem-solving, and time management

• Experience: Customer service and information management
• Attributes: Resilience, adaptability, and a team-focused attitude
• Cultural Competency: Understanding of tikanga Māori and Pacific cultures, or a willingness to learn
• Technical: Familiarity with Microsoft Office (Word, Excel)
• A private workspace and reliable internet connection
• A relevant tertiary qualification or equivalent experience (preferred but not essential)

Nōu te rourou | What’s in it for You

Salary: Starting between $62,500 and $65,639, depending on experience

• Flexibility: Work-from-home options nationwide
• Development: Coaching and professional growth opportunities
• Support: A vibrant, inclusive team committed to wellbeing and continuous improvement
• Discover more about the benefits of working with us: