Remote Information Request Assessor (Fixed Term)

Oranga Tamariki—Ministry for Children; Paraparaumu; Remote; NZD 63,000 - 66,000; Full time

Benefits offered by this job

Work-from-home nationwide

Coaching and professional growth

Inclusive team wellbeing

Job summary

Oranga Tamariki—Ministry for Children seeks an Assessor for a fixed-term, work-from-home role to help people who request personal information. This nationwide opportunity ends on 30 June 2027, with an immediate start required.

The role emphasizes accurate processing, clear communication with customers and partners, confidentiality, and delivering strong customer service while working autonomously within a supportive team environment.

Qualifications

• Experience in customer service and information management.
• Strong communication, problem-solving, and time management.
• Understanding of tikanga Māori and Pacific cultures, or willingness to learn.

Responsibilities

• Assess information requests accurately and efficiently.
• Communicate clearly with customers, internal teams, and external agencies.
• Maintain confidentiality and handle sensitive information with care.
• Build strong relationships and deliver excellent customer service.
• Work autonomously while contributing to a supportive team environment.

Skills

Communication

Problem solving

Time management

Education

Tertiary qualification

Tools

Microsoft Office

Word

Excel

Job description

Oranga Tamariki—Ministry for Children seeks an Assessor for a fixed-term, work-from-home role to help people who request personal information. This nationwide opportunity ends on 30 June 2027, with an immediate start required.

The role emphasizes accurate processing, clear communication with customers and partners, confidentiality, and delivering strong customer service while working autonomously within a supportive team environment.