Remote Information Requests Assessor

Oranga Tamariki - Ministry for Children; Wellington; Remote; NZD 63,000 - 66,000; Full time

Benefits offered by this job

Work-from-home options nationwide

Fixed-term contract ending 30 June 202

Professional development

Job summary

Oranga Tamariki - Ministry for Children is hiring Assessor roles for nationwide work-from-home fixed-term opportunities ending on 30 June 2027. Immediate start required, with salary starting around NZD 62,500 to 65,639 depending on experience.

You will respond to information requests under the Privacy Act 2020 and Official Information Act, ensuring accuracy, confidentiality, and strong customer service while working autonomously within a supportive team.

Qualifications

• Experience responding to information requests and communicating clearly with customers
• Ability to handle confidential information with care
• Understanding of privacy and information governance principles

Responsibilities

• Respond to requests for personal information in accordance with the Privacy Act 2020 and the Official Information Act
• Assess and process information requests accurately and efficiently
• Communicate with customers, internal teams and external agencies
• Maintain confidentiality and handle sensitive information with care
• Build strong relationships and deliver high-quality customer service

Skills

Communication

Problem-solving

Time management

Customer service

Information management

Resilience

Adaptability

Teamwork

Tikanga Māori & Pacific cultures

Microsoft Office

Education

Relevant tertiary qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Oranga Tamariki - Ministry for Children is hiring Assessor roles for nationwide work-from-home fixed-term opportunities ending on 30 June 2027. Immediate start required, with salary starting around NZD 62,500 to 65,639 depending on experience.

You will respond to information requests under the Privacy Act 2020 and Official Information Act, ensuring accuracy, confidentiality, and strong customer service while working autonomously within a supportive team.